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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

Overview
Employees
Reviews
Vehicles
4.6
4,554 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,554 reviews

June 11, 2025

They are super fast & super kind they have good customer service compared to other dealerships. More

by Melonie.montero1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Melonie, speedy service with a friendly face is our recipe for success, and we’re glad it stood out. Thank you, and we always love keeping your car (and your day) running smoothly.

June 11, 2025

Trunk issue not fixed even after multiple requests. This seems to be manufactured defect, but they are not agreeing to it More

by lak
Recommend Dealer
No
Employees Worked With
Anthony
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Jun 13, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hi, we're very sorry to hear about your continued trunk issue. It's definitely frustrating when there's an unexpected issue with your car. We're here to help and would appreciate the chance to learn more. If you're willing, please contact our Fixed Operations Manager, Richard Meneely, at Richard.meneely@normreeves.com. 

June 10, 2025

I had an hour wait for an oil change. Finally after an hour and 45 minutes I went to him to find out where my car was in the process. He never made any attempt to find me and let me know More

by Justkathypatterson
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristian Rivas
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Jun 13, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Kathy, thank you for sharing your honest thoughts with us. We're really sorry to hear about the wait and understand why that would be frustrating for you. We appreciate your willingness to give us another chance, and if you'd like to discuss this further, please reach out to Richard Meneely at richard.meneely@normreeves.com. We hope your next visit will be 5-star worthy. 

June 10, 2025

Everything was quick and easy as usual. Thanks for everything and keep up the good work! More

by maggieh07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Quick and easy is exactly how we like it—thank you for the kind words! 🙌 We’ll keep bringing our A-game so your next visit is just as smooth. You keep being awesome, too!

June 10, 2025

Promptly took my car in at appointed time, sent in an estimate by midday and completed approved repairs same day. Mike Wright was very responsive to enquiries through process. More

by mkothare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

🎩✨ Sounds like Mike Wright pulled off a little service center magic! From a prompt start to same-day repairs, we’re glad everything went off without a hitch. Thanks for trusting us with your ride—we’ll be ready for the encore next time!

June 10, 2025

My Service Advisor (Cody Brian) did an excellent job of looking out for me as a customer. He provided me with all pertinent information for the service that I was in for, provided transport accommodations More

by Palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nume Chantharowong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Brian
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Jun 11, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Cody is a rockstar, and we’re so glad his top-tier service made a difference during your visit! From info to accommodations, he’s all about going the extra mile. Thanks for sharing your experience with us!

June 08, 2025

Nicholas was extremely helpful and my visit was a quick and smooth process. Would definitely come back! More

by Mcastro.alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Billeaud
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Jun 09, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

So glad that Nicholas could deliver an experience that was as smooth as a freshly paved road! It was a delight to serve you, and we're already looking forward to the next. Thank you!

June 07, 2025

Whether it is a sales person or the service department, everyone is great to deal with! More

by K_Sloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

You’ve summed us up perfectly: from showroom to service bay, we aim to delight every step of the way! ✨ Angel is sending a big thank-you for the shout-out. See you again soon for more great experiences!

June 07, 2025

They were great. I got right in and the work was done well. Dennis did an excellent job going the extra mile. I will be back. More

by Shanerobinson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Jun 09, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hey, Shane. Dennis is doing victory laps after hearing your feedback—go Dennis! 🏅 We pride ourselves on going the extra mile, and we can’t wait to have you back for more seamless service.

June 07, 2025

Very professional. Quick service. Advisor was very helpful and kept me informed of progress and recommendations. More

by Rriden8369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
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Jun 09, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re thrilled Dennis Williams kept you in the loop from start to finish! Clear communication is our specialty, and we’re glad it hit the mark. Thanks for trusting us with your ride, and we’ll be here with quick service whenever you need it.

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