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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

4.6
4,452 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,452 reviews

December 17, 2024

purchased my first car here, the staff was great help. and the environment is welcoming and fresh More

by nicole0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Frausto
Dec 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello Nicole, and thanks for the 5-star rating! We're happy to help at every step of your journey, from buying a new car to keeping it in top condition. Tell a friend about us and that their next favorite car is here waiting for them!

December 17, 2024

Good service and experience, the service technician was able and knowledgeable. Thank you for your time and service More

by Ahmedi.Abdullahi
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
Dec 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hi Ahmedi, and thanks for sharing your experience with us! Our technicians are well-versed in everything your car can need. You can count on us!

December 17, 2024

Jack provided good service. Welcome Called follow up. Make sure it done. Asked the feedback More

by nguyenthuynt803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Good communication is at the heart of any great experience, and Jack is great at keeping drivers in the loop! Our team is ready to help any time you need us. Be sure to check out our service specials before your next visit!

December 16, 2024

Came in for state inspection; car was done right away. I still received the multi-point inspections even just for a state inspection visit. Thank you! More

by Mrs. Randolph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That comes in handy that you received both types of inspections to make sure your Honda is up-to-date, Mrs. Randolph! We appreciate you trusting our team, and we hope to see you when you need service again. Thank you!

December 16, 2024

A few years ago we chose this location and we have been satisfied and grateful with the attention and service, the staff is very friendly! More

by Solaresjuanfra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Cazares
Dec 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you sticking with us for service! Thanks for putting your trust in our team, and please feel free to contact us when you're reading for another service appointment. Thank you!

December 16, 2024

Excellent auto services and excellent customer service provided to me. Service performed in timely manner. More

by cbart2425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Our team is always happy to help! Efficiency and high-quality work are what we pride ourselves on. If there's ever anything else we can do to help, let us know!

December 16, 2024

I had major rodent damage repaired. Excellent service and good coordination with my insurance company. More

by alindallas2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
Dec 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We can only imagine how horrifying the rodent damage to your car must have been! We're relieved that we could help you out and coordinate with your insurance company. Thanks for choosing us, and we'll be happy to support you with future service!

December 16, 2024

Maintenance minder was not reset after work completed. Every time I bring my vehicle for some type of work there always seems to be a problem. The service advisor was top notch and the problem was not his More

by gjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Williams 5 star rating
Dec 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate the feedback on your service visit for your Honda. The issues you experienced with your Maintenance Minder and other matters will need to be addressed with our service staff. Thank you for letting us know, and we hope to provide you a five-star experience in the future. Please contact our service department with any further questions.

December 16, 2024

Service was thoroughly completed when promised. Service advisor was attentive and kept me informed throughout the process. I’m extremely pleased.. More

by Jim Finn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hearing that you're satisfied with the service your Honda received makes us happy, Jim! That means we're going the extra mile and that's what we strive to provide. If you need anything else, please give us a ring! Thank you!

December 14, 2024

Vehicle was brought in for noise with brakes. Brakes still making a crunching/knocking noise. More

by nicswt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth French
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're concerned to read that your brakes are continuing to make a disconcerting sound. Please contact our service department so that we can resolve this outstanding issue. Thank you.

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