Hannah Pearson
Hannah Pearson at Norm Reeves Honda Superstore North Richland Hills
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Hannah Pearson

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.6
38 Reviews
4.6

38 Reviews

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38 Reviews of Hannah Pearson

May 16, 2024

Dealership Rating
Employee Rating

I don't care for Norm Reeves Honda Dealership. It's the employees that keep me coming back. Employees like Elizabeth French, Tim keller, Nume in sales, the cafe manager and staff. They are th More

by Mjones05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 15, 2024

Dealership Rating
Employee Rating

Whenever you visit this dealership they are working to make sure that the customers are getting the best service possible. They also want the best service available for their customers . This is why we ar More

by Kirkbaquera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! Providing top-notch service is our priority, and we're thrilled to hear that you've had a positive experience with us. We appreciate your support and look forward to serving you again in the future.

May 14, 2024

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Employee Rating

Facility was clean. The shop was behind schedule. I had a 1pm appt. Didn’t get out until 4pm for a tire change. My service advisor was awesome and truthful More

by Gutierrezaj86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback! We apologize for any inconvenience caused by the delay in servicing your vehicle. We appreciate your patience and are glad to hear you had a positive experience with your service advisor.

April 06, 2024

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Employee Rating

The dealership is clean and all the employees are friendly. All the services are fast More

by Khanhper7654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Gerlikoviski

Apr 08, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with us. Our team works hard to provide efficient and friendly service to all our customers. We appreciate your feedback and look forward to serving you again in the future!

March 03, 2024

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Quick, reliable and honest service provided. Agents are very professionals. Comfortable atmosphere for waiting on repairs More

by chandra_robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar

Mar 04, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to rate us! We're happy to hear that we lived up to your expectations.

March 03, 2024

Dealership Rating
Employee Rating

Friendly service and a clean area. Disappointing that the snack area is closed. Snack area needs to stay open longer for customers. More

by Racinglita
Recommend Dealer
Yes

Other Employees Tagged: Hannah Pearson

Mar 04, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback! We'll work hard to make sure your next visit is worthy of five stars, too!

February 28, 2024

Dealership Rating
Employee Rating

It was a very good experience. The staff was on time and on top of their job. Everyone was very friendly and professional. Hannah was excellent. I felt like they cared about me and More

by Aggie85CPA
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Hannah Pearson

Feb 28, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your feedback with us! We're glad to hear that Hannah and the rest of our team made your visit a five star experience!

February 20, 2024

Dealership Rating
Employee Rating

I was sold a car that had an engine light coming on after driving for few miles off the dealership but they have fixed the issue More

by Mania1280
Recommend Dealer
Yes

Other Employees Tagged: Hannah Pearson

Feb 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for bringing this to our attention. We're glad we could resolve the issue with your car's engine light promptly. If you have any further concerns, please don't hesitate to reach out to us.

February 20, 2024

Dealership Rating
Employee Rating

Hannah was amazing! ! She was personable, kind, and engaging. She took care of us in an efficient manner with a smile on her face the whole time. More

by Brittanyscroggins
Recommend Dealer
Yes

Other Employees Tagged: Hannah Pearson

Feb 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your positive feedback! We're thrilled to hear that Hannah provided you with excellent service. We appreciate your business and hope to see you again soon!

February 19, 2024

Dealership Rating
Employee Rating

Dylan was amazing. He took the time to explain everything. He really listened to our needs. Dylan is one of the best salesmen that we have ever worked with. Emmanue More

by Carlos C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores , Dylan Weaver was amazing

Feb 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear Dylan and Emmanuel provided you with exceptional service. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. We look forward to serving you again in the future!

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