Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

Overview
Employees
Reviews
Vehicles
4.6
4,600 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
Contact Dealership
View Awards

7551 NE Loop 820

North Richland Hills, TX

76180

Directions

By Type

Showing 4,600 reviews

December 02, 2024

They took care of my issue promptly and fairly, and my waiting time was minimal More

by Rggaffney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Creen
Report | Print
Dec 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's great to hear that your service visit for your Honda went so well, and you could quickly get on the road! Thanks for bringing your car in for service, and you're welcome to return at any time.

December 02, 2024

Great Service! ! Good people, the dealership is large, clean and inviting. The bistro serves good food and drink More

by Scotthuber0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Williams
Report | Print
Dec 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like you had an amazing service visit for your Honda, Scott! We're pleased that our bistro catered to your tastes and that you felt comfortable at our dealership. Thanks so much, and we look forward to seeing you again!

December 02, 2024

It took 5 and a half hours to buy my leased vehicle. Insane! That is entirely too long! They still tried to sell me things I didn't want after telling them no already. More

by jim.grimes.id
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tristian Rivas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello Jim, We appreciate your feedback on your experience in leasing a Honda. We can imagine the frustration you experienced in the lengthy wait for your car, which we can address with our sales team. If you have any other concerns, please reach out to our General Manager, Richard Lennard, at richard.lennard@normreeves.com. Thank you.

December 02, 2024

I had a great experience with purchasing my car. Saul did a great job showing us the car and giving us all the features I was super impressed. More

by chris567h
Recommend Dealer
Yes
Employees Worked With
Yvette Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macon Huntsinger
Report | Print
Dec 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda, Chris! It's important for our sales representatives like Saul to provide all the right information so you feel good driving off the lot. If you need anything else, please let us know. Thank you!

December 01, 2024

The employees are very professional, knowledgeable, and polite. They treat customers with a great deal of respect. More

by Jolie Costello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Dec 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

You deserve respect when you stop by for a service visit for your Honda, Jolie! We're pleased that our employees demonstrated that type of treatment to you. Thank you, and please let us know what else we can do for you!

December 01, 2024

Norm Reeves Honda had the used vehicle that I was looking for and I was able to test drive and purchase it the same day. Andy hustled to get me out of the dealership on time. More

by Jc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Cazares
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new-to-you Lincoln! Andy did a good job escorting you through the process from test drive to purchase. Thanks for giving us your business, and we look forward to providing you with service in the future!

December 01, 2024

Everyone was on their job and doing well. My advisor helped me at the parts counter and installed the part for me as it just snapped on the front end. He kept me informed of status of th More

by Dhotchkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary Frausto, at the parts dept and in the service dept.
Report | Print
Dec 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased to hear that our service team went the extra mile and could install the part for your Honda! We're glad, too, that you were regularly updated on your oil change and tire rotation. We want you to be an active participant! Thanks for trusting in our team, especially Zackary, and we hope to see you at a future date!

December 01, 2024

Always helpful,friendly, reasonable cost, never takes advantage with unnecessary repairs. I will always use Norm Reese Honda! More

by Judyhowardward@gmail.comno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
Report | Print
Dec 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

What a nice review, Judy and Howard! We're so happy that we've been able to partner with you on servicing your Honda. If you need anything else, please reach out. Thank you!

December 01, 2024

My experience was disappointing because within 15 months my Honda had two transmission issues. The most recent issue was something that cost me almost $800 and they said it was regular wear on the vehicle e More

by Lola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaylenne
Report | Print
Dec 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello Lola, Your feedback on your Honda service visits is valuable to us in staying on track. If you would like to discuss the issues that your vehicle has been facing, please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com. Thank you.

December 01, 2024

Elizabeth is professional and lets you know that you will get great service at the dealership. She keeps you informed as your auto is in for service and set the comfort zone for the customer. She's Great! More

by cmthomas1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's excellent that Elizabeth provides the type of service for you and your Honda that we strive to give! Thank you for stopping by, and we'll pass on the compliments to her. Feel free to schedule your next appointment online or give us a call!

1
...
73
74
75
...
460