Norm Reeves Honda Superstore North Richland Hills - Service Center

They were very good to me. I had to come in for a second time because rodents had eaten through my wire on my wiring harness. The first time all they did was wrap it in electri I had to come in for a second time because rodents had eaten through my wire on my wiring harness. The first time all they did was wrap it in electrical wire and they ate straight through it. The second time they actually went to Home Depot and got a soybean wrap or whatever it is and put it around the wires More

Long time customer, wishing to stay with Norman Reeves, despite some misunderstanding about warranty and repair options. despite some misunderstanding about warranty and repair options. More

Fast service, helpful staff. I was able to schedule maintenance same day and was in and out. I was able to schedule maintenance same day and was in and out. More

Good service! Eric explained to me everything very good thank you I will come back Eric explained to me everything very good thank you I will come back More

Service and attention to detail exceeding our expectations very knowledgeable about our needs and concerns expectations very knowledgeable about our needs and concerns More

My wife and I had an excellent experience when we took our Honda Accord in for a maintenance minder B service a few weeks ago. The service advisor, Tommy Crean, was excellent and kept us informed about th our Honda Accord in for a maintenance minder B service a few weeks ago. The service advisor, Tommy Crean, was excellent and kept us informed about the status of our vehicle. The overall experience at Norm Reeves Honda of NRH was excellent from the niece waiting area to the polite and friendly staff that we encountered. More

⭐️⭐️⭐️⭐️⭐️ Great experience at Norm Reeves Honda Superstore North Richland Hills! Everyone was friendly, helpful. I’m very happy with the service. Highly recommend them! 100% Superstore North Richland Hills! Everyone was friendly, helpful. I’m very happy with the service. Highly recommend them! 100% More

Mario is nice, but did not come to me with recommendations, for updates on how far along the work being done was or when the work was done, I had to hunt him down to ask him. Honda's customer recommendations, for updates on how far along the work being done was or when the work was done, I had to hunt him down to ask him. Honda's customer service has really gone down the last couple years. More

Service adviser was not very helpful. Other than checking me in he was not much more useful than that. I told him I had a service contract everything after he said that was pretty much le Other than checking me in he was not much more useful than that. I told him I had a service contract everything after he said that was pretty much let me see if it covers that. Very basic knowledge would be the oils change would be covered. But everything he quoted me is covered under my contract which I explained to him several times. He would go back and check then say oh yes it is. Why would he not do his due diligence and research my coverage before trying to charge me for everything. Then on top of that the tech suggested services I explained should be covered as well but I’m not 100% sure. After that his comment was owe well you don’t really need that service more of I’m sure he didn’t want to go back and look it up. When I return to pick up my vehicle, this gentleman was just propped back in his chair with his feet on the desk and not too helpful. When I told him I was there to pick up my vehicle just highly unprofessional service, especially for a gentleman that has a plaque on his desk, congratulating him for 10 years of service More

Fast efficient friendly! I always feel I get best service at your dealership and will always come there for service and advice! I always feel I get best service at your dealership and will always come there for service and advice! More