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Norm Reeves Honda Superstore North Richland Hills - Service Center
North Richland Hills, TX
1,525 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,525 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center
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May 16, 2024
I don't care for Norm Reeves Honda Dealership. It's the employees that keep me coming back. Employees like Elizabeth French, Tim keller, Nume in sales, the cafe manager and staff. They are th It's the employees that keep me coming back. Employees like Elizabeth French, Tim keller, Nume in sales, the cafe manager and staff. They are the reason why I continue to do business with Norm Reeves Honda. If they were not there I would take my business somewhere else. More
by Mjones05
Verified Customer
Helpful May 16, 2024
Everyone was so friendly and courteous! My Service Advisor, Dennis Williams, and Technician, Jose Valdez, went out of their way to get the work done in record time so I could make it to a My Service Advisor, Dennis Williams, and Technician, Jose Valdez, went out of their way to get the work done in record time so I could make it to another appointment without being late! More
by Leah McEachern
Employees Worked With
Dennis Williams and Jose Valdez
May 16, 2024
I love Norm Reeves dealership. The staff are all friendly and Adam was the best. Very professional. The staff are all friendly and Adam was the best. Very professional. More
by Dorothylong
Employees Worked With
May 16, 2024
Very pleased with the service I received. Service rep thorough & personable. Helpful to find discounts. Service rep thorough & personable. Helpful to find discounts. More
by Harleyhatchers
Employees Worked With
May 16, 2024
It was an excellent experience. I appreciate the attention to details and timeliness. Thank you. I appreciate the attention to details and timeliness. Thank you. More
by Jenimalla
Employees Worked With
May 15, 2024
My car was returned to me damaged and filthy. I contacted several mangers (Elizabeth and Tim) about the situation with pictures of the damage (via phone and email), but I have yet to receive a re I contacted several mangers (Elizabeth and Tim) about the situation with pictures of the damage (via phone and email), but I have yet to receive a response regarding a resolution. My experience with this service department has been awful. More
by Lady Baylor
May 15, 2024
Whenever you visit this dealership they are working to make sure that the customers are getting the best service possible. They also want the best service available for their customers . This is why we ar make sure that the customers are getting the best service possible. They also want the best service available for their customers . This is why we are always here for the best service. More
by Kirkbaquera
May 15, 2024
Love this dealership. Efficient, supportive and i have made friends with most of the staff. They are so personable. My service advisor Chris Cosby is so freaking amazing. Efficient, supportive and i have made friends with most of the staff. They are so personable. My service advisor Chris Cosby is so freaking amazing. He goea over and beyond to help me. All of the service is held to such a higher standard. You feel as though they are only servicing you. This dealership reimagined hpw to service their customera. Special thanks to Melissa Mathis at the bistro and Francis in sales. These people are like family. More
by WinewithManay
