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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,965 Reviews

2,965 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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September 05, 2024

The service is fast and has good discount coupons every month . Great customer service they give you update about your car during the process. More

by Albertoberrios76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the excellent rating! We’re happy to have provided a great experience. Let us know if there’s anything else we can do for you.

September 05, 2024

Amanda was very great and very helpful throughout the whole process. She had amazing communication with me throughout all of it. More

by Damien Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda fritts
Sep 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your 5-star review made our day! We're happy to hear that Amanda made sure you had an excellent visit. We're here for you whenever you need us—feel free to drop by anytime.

September 05, 2024

Great customer support and service. Came in for an oil change and tire rotation. Tristen was courteous and knowledgeable. Service was performed quickly and I was kept informed about the More

by fez_23
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate your 5-star review! It was a pleasure assisting you, and we hope to welcome you back soon.

September 05, 2024

A good car dealership offers honesty, excellent customer service, fair pricing, and a smooth buying experience. More

by Scottabraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your feedback! We hope to work with you again in the near future.

September 05, 2024

Mike Wright is the service rep that I request every time for his knowledge and dedication to perform service the right way and in timely manner. More

by mladen.kljaic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the 5-star review and shout-out to Mike! We're thrilled you had a great experience. Feel free to visit us anytime—we're here to help!

September 05, 2024

Dealership is always great to visit, knowledgeable staff, clean waiting room and efficient with service. More

by Kate.Gause
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Crean
Sep 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your fantastic feedback! We’re here to help anytime, so feel free to reach out or stop by again.

September 05, 2024

Fantastic customer service was provided. I am planning to bring my car back for identified repairs in the near future. More

by Jckluge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Sep 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words and 5-star review! We're always here for you—visit us anytime!

September 05, 2024

Your Computerized appt system doesn’t seem to be very organized my appt was not in the system when I arrived after driving over an hour to get there More

by Joni4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see any names I recognize
Sep 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're sorry to hear about the recent inconvenience you experienced with us. We hope to see you again soon to provide truly 5-star service!

September 05, 2024

Not sure what to say. I've been coming here for all my services. Anything that needs to get done, gets done. More

by Coraimamercado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Litmixay
Sep 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your 5-star rating made our day! We're so glad our team continues to live up to your expectations. Come see us again whenever you need assistance!

September 04, 2024

Employees are respectful and professional, I feel confident that services are done correctly and with care More

by nelsonvernon86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the fantastic review! We’re happy to have met your expectations—don’t hesitate to visit again.

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