Norm Reeves Honda Superstore North Richland Hills - Service Center

The service department and experience were courteous and professional as we have come to expect at this dealership. professional as we have come to expect at this dealership. More

Work was completed on schedule. Service technician was courteous and answered all of my questions to my satisfaction Service technician was courteous and answered all of my questions to my satisfaction More

Was losing my faith in Honda but your advisor Eric Martinez talk me in to give them a opportunity and glad I listen to him. He was great and professional, kept me updated all the time. Thank you Martinez talk me in to give them a opportunity and glad I listen to him. He was great and professional, kept me updated all the time. Thank you More

Staff is courteous and friendly. My vehicle was serviced promptly and washed. I plan coming back. My vehicle was serviced promptly and washed. I plan coming back. More

This experience was not a good one. Price haggling, them trying to sneak a warranty in when I expressed not wanting one, and then selling me a 2 year old certified vehicle that was ridd Price haggling, them trying to sneak a warranty in when I expressed not wanting one, and then selling me a 2 year old certified vehicle that was riddled with problems without telling us. It was in their service department for a week when we first bought it because of the problems it was having. While our sales person was very kind, Macon was the complete opposite and never once communicated with us even after he made those empty promises. This dealership seems to be in serious need of new management. More

They were courteous, quick and kind. I really enjoyed seeing Fox News on the television . I really enjoyed seeing Fox News on the television . More

The personnel I have encountered at Norm Reeves NRH are all very friendly, professional without being superior, knowledgeable, he, and attentive. They are capable of answering any question and appear willi all very friendly, professional without being superior, knowledgeable, he, and attentive. They are capable of answering any question and appear willing to accommodate when possible. I am pleased this dealership was recommended to me and I highly recommend it. More

Professional service performed by professional service advisors and professional technicians. Business like environment with friendly service. advisors and professional technicians. Business like environment with friendly service. More

Excellent service everyone was very nice. Nate did a great job, he really took care of us. Great employee Nate did a great job, he really took care of us. Great employee More

Appreciate the quick service provided while explaining what was needed. Tommy was very professional, informative and helped me determine what was needed immediately and what could wait for another time. what was needed. Tommy was very professional, informative and helped me determine what was needed immediately and what could wait for another time. More