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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,950 Reviews

2,950 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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April 04, 2024

Our experience with Norm Reeves Honda was very pleasant. Zachary always takes wonderful care of us. He was ready for us when we arrived and our car was ready when he said it would be. More

by Fredjeanpull
Recommend Dealer
Yes
Employees Worked With
Zachry
Oct 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your loyalty! Thanks for sharing your experience with us!

April 04, 2024

Efficient, professional, rewarding. Zachary did a great job taking care of us. He very professional in performing his duties. More

by Fredjeanpull
Recommend Dealer
Yes
Employees Worked With
Zackary Frausto
Oct 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We work hard to put together a team of automotive experts who provide our customers with stellar experiences, and it is always rewarding to hear when our team goes above and beyond. Thank you!

April 04, 2024

Awesome great service It was fast and prompt like always will continue to use him More

by Breezbri791
Recommend Dealer
Yes
Employees Worked With
Nathaniel
Apr 04, 2024 -

Breezbri791 responded

Nathaniel was amazing norm reeves has great customer service and we love Honda

April 03, 2024

Although their is a different Honda Dealership about 4 miles from my house, I prefer Norm Reeves Honda. The Advisors and the Techs in the Service Department are very good. More

by GTMDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing Norm Reeves Honda! We're delighted to hear that our service department met your expectations. We look forward to serving you again in the future.

April 03, 2024

Norm Reeves Honda has picked up right where Huggins Honda left off. Their staff is professional and you can tell they care about their customers. We are on our 5th Honda purchased from this location, and mo More

by everittcathy686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lit
Apr 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing Norm Reeves Honda! We're delighted to hear about your positive experiences with our team and your continued loyalty. Looking forward to assisting you with your 6th Honda purchase!

April 02, 2024

An excellent experience. It was a 125k service with a lot of maintenance items that were due. Tim did an excellent job of explaining what was due, how it was priced, offered More

by sergey_nedzelsky
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
Apr 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Tim provided excellent service and kept you informed throughout your 125k maintenance. We appreciate your business and look forward to serving you again in the future.

April 02, 2024

Excellent service completed in a timely manner! Professional, courteous staff worked to efficiently complete service! More

by bettyvance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team. Your satisfaction is our top priority, and we look forward to serving you again in the future.

April 02, 2024

They do a thorough check to see what repair is needed and give recommendations accordingly More

by Mustafa Jilani
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Flores
Apr 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for acknowledging our thorough approach to repairs. We're glad to hear that you found our recommendations helpful. We're here to ensure your vehicle gets the care it deserves.

April 01, 2024

Great from the time I came in until I left. All my questions and concerns were answered and taken care of. Larry Dvorak was great! More

by Feb0855
Recommend Dealer
Yes
Employees Worked With
Larry Dvorak
Jul 08, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're delighted that you had such a great service visit, Feb0855! We appreciate hearing about how Larry helped you. Thank you, and we hope to see you next time!

April 01, 2024

Tommy Crean was professional and helpful with all the things o had questions about. He went out of his way to find info I needed. More

by Ruthchalk
Recommend Dealer
Yes
Employees Worked With
Tommy Cream
Jul 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Tommy provided professional and helpful service, going above and beyond to assist you with your questions. We appreciate your feedback and look forward to assisting you again in the future!

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