Scott Gerlikovski was great, and very communicative
through my experience. Fluff to make 15 words.
through my experience. Fluff to make 15 words.
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by Bsteel
Verified Customer
Verified Customer
Service Price Transparency
Scott is your service department is aces.
Nice guy who is very personable and took extra steps to help me. From the phone call to my car being completely cared for your staff was so nice to w
Nice guy who is very personable and took extra steps to help me. From the phone call to my car being completely cared for your staff was so nice to work with.
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by Cl_Burnett
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you for your kind words, Scott! We're thrilled to hear about your positive experience with our service department. Our team always goes the extra mile to ensure our customers are well taken care of. We look forward to serving you again in the future!
Terrible service.
Thay hide information from the client. They sold me a car in terrible condition at an inflated price. It was all dirty, there was garbage inside. I
Thay hide information from the client. They sold me a car in terrible condition at an inflated price. It was all dirty, there was garbage inside. I was told that they were prepared for safe driving, but the headlights and fog lights were not working, the windshield was chipped, the transmission fluid, spark plugs, and shock absorbers also needed to be replaced urgently. It's all about safety! Plus they gave me a warranty without explaining that it was not included in the price and charged me another two thousand dollars. They gave me a car loan at 17.65 percent per annum, and also without asking if I was ready for it. And I also had to pay for the inspection. 6 hours of my life was wasted on all this horror. As a result, a car with an average market price of $10,000 cost me $24,000 and with fixing its going to cost me more then 30,000$ plus money i already put 250$ for detailing and 300$ for inspection. Terrible attitude towards the client!
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by milan.manoylov
Verified Customer
Verified Customer
Service Price Transparency
Apr 26, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Milan, We're truly sorry to hear about your experience. Please reach out to our service manager, Marie Whitmore, at marie.whitmore@normreeves.com to discuss your concerns.
Great service at a reasonable price.
Will continue to use dealer for my service needs.
Will continue to use dealer for my service needs.
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by Edczyzewski
Service Price Transparency
Apr 24, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you for your kind words! We're thrilled to hear about your positive experience with our service. Looking forward to serving you again in the future!
Service department is great.
Service advisor was very helpful. Trust is a big factor in choosing a dealership. Norm Reeves is one of those dealers.
Service advisor was very helpful. Trust is a big factor in choosing a dealership. Norm Reeves is one of those dealers.
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by Gstal8
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you for sharing your positive experience with our service department! We're delighted to hear that our team was able to assist you effectively. Your trust means a lot to us, and we're committed to maintaining it.
The only issue i had that they didn’t wash the car well
But overall awesome service
But overall awesome service
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by Michaelfars13
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you for your feedback! We appreciate your business and will ensure better car washes in the future.
Scott was very helpful and they got my van fixed in a
timely manner. Will be back
timely manner. Will be back
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by Kristinstone6923
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you, Scott! We're thrilled to hear that you had a positive experience with us. We look forward to serving you again in the future!
Was blown away by the way I was treated.
Amazing service, washed the car and even explained things.
Amazing service, washed the car and even explained things.
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by ninajadecruz
Service Price Transparency
Apr 15, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you for your kind words! We're thrilled to hear about your positive experience. Providing excellent service and attention to detail are top priorities for us. We appreciate your feedback and look forward to serving you again in the future.
The dealership diagnosed and fixed problems that were
reoccurring on my truck. I would recommend their service again.
reoccurring on my truck. I would recommend their service again.
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by Swanker03
Verified Customer
Verified Customer
Service Price Transparency
Apr 15, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you for trusting us with your truck! We're delighted to hear that we could resolve the recurring issues for you. Looking forward to serving you again in the future!
Scott was super helpful and thorough in getting my
vehicle caught up on all required services.
vehicle caught up on all required services.
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by Rachelburns81
Verified Customer
Verified Customer
Service Price Transparency
Apr 11, 2024 -
Norm Reeves Honda Superstore North Richland Hills responded
Thank you for your kind words, Scott is a valued member of our team. We're thrilled to hear about your positive experience, and we look forward to serving you again in the future!