Norm Reeves Honda Superstore North Richland Hills - Service Center

Called that morning for an appointment to change oil. Gave me an appointment for 1:45. I asked if couldn't get one sooner cause daughter in bad condition in hospital. Was given one for 10:30. When I arri Gave me an appointment for 1:45. I asked if couldn't get one sooner cause daughter in bad condition in hospital. Was given one for 10:30. When I arrived they got right on it and had it right out. More

Always fast and good service! Tim was very attentive and gave a detailed timeframe of when my car would be ready! Tim was very attentive and gave a detailed timeframe of when my car would be ready! More

Allen did not remember I was in the waiting that he took me to when I arrived. Upon leaving the tire pressure light came on. I went back to the service department to find Alan. He said this happens all the me to when I arrived. Upon leaving the tire pressure light came on. I went back to the service department to find Alan. He said this happens all the time and tried to reset it using the radio. I had to look up a YouTube video and show him how to do it. He was aloof. More

Very friendly and professional. Great staff and always ready to help and answer any questions you might have. Great staff and always ready to help and answer any questions you might have. More

Knowledgeable, friendly, prompt I have always had great service every time at Honda. I appreciate your service. service every time at Honda. I appreciate your service. More

This is the 3rd or 4th time I have come in and worked with Nathaniel Franklin. Each and every time, he has been nothing but professional, courteous, answers all my questions or finds someone who can, and with Nathaniel Franklin. Each and every time, he has been nothing but professional, courteous, answers all my questions or finds someone who can, and is always very patient. Going to get my car serviced has been very stressful in the past due to shady businesses but this dealerships service department seems to be extremely honest and very helpful. Thank you. And thank you to Nathaniel since I have been able to work with him the most. More

It was exactly what we expected. No surprise charges. Great with communication. We passed by several dealerships to come to you. No surprise charges. Great with communication. We passed by several dealerships to come to you. More

Very Knowledgeable and always explains details thoroughly Prompt, Knowledgeable, personal Always responds when you call him Prompt, Knowledgeable, personal Always responds when you call him More

He was really good at his job He was friendly and had a good attitude. good attitude. More

Great. Clean. Kind. Knowledgeable Tommy was very kind, he didn't make me feel like I needed to purchase anything nor did he force and repairs on me. Clean. Kind. Knowledgeable Tommy was very kind, he didn't make me feel like I needed to purchase anything nor did he force and repairs on me. More