Norm Reeves Honda Superstore North Richland Hills - Service Center

My service advisor explained the repairs in terms that I could understand. This was a valuable experience for me. could understand. This was a valuable experience for me. More

Great customer service, quicker than expected. I had a great experience at Norm Reeves Honda. Mario was very thorough with explaining what everything meant on my paperwork. They also finished with I had a great experience at Norm Reeves Honda. Mario was very thorough with explaining what everything meant on my paperwork. They also finished with my vehicle way faster than expected. Overall GREAT experience! More

Superb in every possible Michael Wright always makes me feel like I'm at home Excellent feel like I'm at home Excellent More

Excellent , Scott said he could have me in and out quickly in the morning so I could keep an early appointment across town and he made it happen special thanks to him and the entire team at Norm Reeve quickly in the morning so I could keep an early appointment across town and he made it happen special thanks to him and the entire team at Norm Reeves Honda. More

Wife went to this dealership twice to have Nitrogen put into her car. Again, asked to check it for leaks. After about 2 hours of waiting, service claimed there was a slice in the tire and it needed to be r into her car. Again, asked to check it for leaks. After about 2 hours of waiting, service claimed there was a slice in the tire and it needed to be replaced. We have warranty with another dealership and she asked them to put Nitrogen into the tire for safety. She left and the light was still on. Meaning nitrogen was never added. She went to another Honda Dealership westside Fort Worth and they said there was nothing wrong with the tire. The cut was superficial and barely noticeable. They added Nitrogen and the light went off. I am struggling to understand how a service technician could make this mistake or if it was even a mistake. Was it because she is a lady with little knowledge? I can't trust this Dealership. I will not go there again. More

Experience is they keep you informed and have a next waiting and the food good waiting and the food good More

Always a good experience in the service department at norm reeves Honda! I am promptly greeted when I pull in and matched with my assigned service agent. norm reeves Honda! I am promptly greeted when I pull in and matched with my assigned service agent. More

Friendly people and quick service Everyone was very knowledgeable very professional and the service was excellent knowledgeable very professional and the service was excellent More

It was quick and easy. Didn't stay that long. It was quick and easy. I did not have to stay that long for my car to be done. Didn't stay that long. It was quick and easy. I did not have to stay that long for my car to be done. More

He worked with me on my schedule and what needed to be done. He also caught the error by the tech who recommended the wrong service, although this was the day after but before service started. I appreciat done. He also caught the error by the tech who recommended the wrong service, although this was the day after but before service started. I appreciated his interaction. He kept me informed via phone calls and text More