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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,853 Reviews
Call Service Center (817) 345-6175

2,854 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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January 21, 2024

Friendly staff, excellent service, fair pricing. My service advisor Tommy Lit made sure that my vehicle is in excellent condition inside and out. More

by Mathan811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Chipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your positive experience with our dealership! We're thrilled to hear that Tommy Lit and our team provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future.

January 21, 2024

This is new ownership taking over from Huggins Honda. This is now my go-to place for repairs or upkeep. They're professional and trustworthy. More

by scottlindamarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback and are delighted to hear that we've become your trusted choice for repairs. Our team is committed to providing professional service, and we look forward to serving you in the future. Thank you for choosing us!

January 20, 2024

Professional, timely, personable helpful and attentive to the customers and their immediate needs. Family friendly. More

by Jordanshana528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lit
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Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with our dealership! We're delighted to hear that you found our service professional, timely, and family-friendly. If there's anything more we can do for you in the future, feel free to reach out. Safe travels!

January 20, 2024

Awesome, i always have my car serviced here and always excellent, thanks Dennis for the great service!! More

by shawnmckee8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
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Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing us for your car service, and we're delighted to hear about your positive experiences with Dennis! We appreciate your trust and look forward to continuing to provide excellent service in the future.

January 20, 2024

I was very pleased with my services. Great staff and I was done in a timely manner. I love how they communicate by sending text messages regarding your car service. More

by azhill84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DENNIS
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Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our staff and appreciated our timely communication. If you have any further feedback or suggestions, feel free to reach out. Safe travels!

January 20, 2024

Great customer service. Quoted me 2 hour wait time & it was finished a little sooner. 😁👍 More

by Wiles.Michelle13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Olang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with our customer service! We strive to exceed expectations and are delighted to have delivered a quicker service for you. We appreciate your feedback!

January 20, 2024

Greeted in a timely professional manner and knew exactly what I was there for - serviced in a timely manner More

by candawa85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your positive experience with our service team. We're delighted to hear that you felt welcomed and received timely, professional service. We appreciate your business and look forward to serving you again.

January 20, 2024

Mr. Lit great service writer. Oliver is the best salesman. Very attentive on both ends. More

by Dentpaulette
Recommend Dealer
Yes
Employees Worked With
Rhett Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Lit, service writer.
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Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with Mr. Lit and Oliver! We're thrilled to hear that our team provided great service and attention. We appreciate your feedback and look forward to serving you again.

January 20, 2024

Professional and fast service. I will return to get additional service. Staff was also welcoming. More

by Lordfirst44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your positive feedback! We're delighted to hear that you experienced professional and fast service with a welcoming staff. We look forward to serving you again for any future automotive needs.

January 20, 2024

I’ve lived in NRH all my life and have used Huggins Honda now known as Norm Reeves Honda for my familly and my very own Honda’s. From one time to another the dealer got lost in the transition of what it was More

by rubiosoto1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Beevers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Whitmore, Jason Allison
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Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience and loyalty to our dealership. We appreciate your kind words about Marie, Anthony, and the service team. We're committed to delivering professional and timely service, and we look forward to serving you and your family for many more years.

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