Norm Reeves Honda Superstore North Richland Hills - Service Center

My wife had an issue with her vehicle not starting due to her battery having a dead cell. This dealership took care of it. They were very approachable and completed the service with class. her battery having a dead cell. This dealership took care of it. They were very approachable and completed the service with class. More

Fred Hyche has done a excellent job. Very kind and courteous and informative . Always respond Very quickly Very kind and courteous and informative . Always respond Very quickly More

The waiting area was very clean and staff very nice. Service agent very helpful with my issue. Service agent very helpful with my issue. More

Very impressed with the service department! I was kept informed along the process & the work was completed efficiently & at a reasonable price. I will definitely come back & plan on buying my I was kept informed along the process & the work was completed efficiently & at a reasonable price. I will definitely come back & plan on buying my next Honda from them. I want to mention Elizabeth French for being so professional & kind! She was amazing!! More

When I bring my car in I’m always treated with the most courteous service. Elizabeth keeps me informed of the progress and it always goes smooth. courteous service. Elizabeth keeps me informed of the progress and it always goes smooth. More

My grandmother used to bring me here and get her car's, no need to change ya'll do wonderful no need to change ya'll do wonderful More

They are great, very responsive and treat me w respect. Very patient with all my questions. Very patient with all my questions. More

Appointment was prompt at the scheduled time. Advisor was very professional. Service was done as expected Advisor was very professional. Service was done as expected More

Called Honda dealership and I was able set up an appointment for service while on the way to dealership. Luis Rojo met me as I pulled into the service department and my vehicle was serviced for an appointment for service while on the way to dealership. Luis Rojo met me as I pulled into the service department and my vehicle was serviced for an alignment, oil change, and tire rotation all of which was done in less time than the one and one half hour time limit given. Very satisfied with Luis Rojo and his excellent customer service as he went over all work performed and explained what each green check mark meant. I would recommend Norm Reeves Honda for all who want great service in a timely manner!!! They have the staff and knowledge to get the job done the first time!!! More

The service department is great and I could not ask for a better service advisor Elizabeth French better service advisor Elizabeth French More