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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,994 Reviews
Call Service Center (817) 345-6175

2,994 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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January 30, 2024

I called one day, they fit me in the next morning. Ok it was some recall part that they notified me by mail, and I had it done. More

by Laxdragon
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
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Jan 31, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing our dealership for your recall service. We're glad we could accommodate you quickly. If you have any concerns or suggestions for improvement, please feel free to share them with us. We appreciate your feedback and look forward to serving you again.

January 30, 2024

Awesome ! He did a Fantastic job with his service and performance. Look forward to using him in the future More

by Breezbri791
Recommend Dealer
Yes
Employees Worked With
Tristan Rivas
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Jan 30, 2024 -

Breezbri791 responded

Awesome Service Advisor !

Jan 31, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience and can't wait to serve you again in the future. Drive safe!

January 30, 2024

Always a positive experience! I know that Anthony will keep me informed of my service and there are never any unexpected surprises. More

by Senalongmire
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
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Jan 31, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that Anthony provided you with a positive experience and kept you well-informed. Your satisfaction is our priority, and we appreciate your trust in our services.

January 30, 2024

Angel was very helpful and professional. Always get great service at this dealership. I recommend Norm Reeves Honda for service More

by Mustafa Jilani
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Flores
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Jan 31, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Mustafa, thank you for your kind words and recommendation! We're thrilled to hear you consistently receive great service at our dealership. We appreciate your support and look forward to serving you again in the future.

January 30, 2024

Great! checked out my car super fast! they did everything perfectly and answered all my questions More

by Sarajbryja
Recommend Dealer
Yes
Employees Worked With
tristan
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Jan 31, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that we could provide you with a quick and seamless car-check experience. If you have any more questions or need assistance in the future, feel free to reach out. Safe travels!

January 30, 2024

Quick and easy. It was just a recall repair. They got me in and out as expected. More

by amosbsa
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
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Jan 31, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience with our recall repair service. We appreciate your feedback and are delighted to have met your expectations. If there's anything else we can assist you with in the future, please feel free to reach out.

January 30, 2024

My service manager made me feel like I was his only customer. Dennis took time to go over everything and made sure that I got the service I needed. Her was personable and professional. He recognized th More

by Grannyray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams - service advisor
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Jan 31, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for sharing your positive experience with Dennis! We're thrilled to hear he provided excellent service and made you feel valued. We look forward to serving you again in the future. Safe travels!

January 30, 2024

Everything was good. Got the appointment quickly, services were quickly , Michael was very nice and efficient with everything More

by Margarrata614
Recommend Dealer
Yes
Employees Worked With
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lindley
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Jan 31, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a smooth and efficient visit with Michael. If there's anything else we can do for you, please don't hesitate to reach out.

January 30, 2024

Scheduling was easy and Michael Wright communicated clearly and timely I don't have any complaints More

by Melissa_D_Babich
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wright
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Jan 31, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words about our scheduling process and Michael Wright's communication. We appreciate your positive feedback and are committed to providing excellent service. If you ever have any concerns in the future, please don't hesitate to reach out. Drive safely!

January 30, 2024

Wait time was long service was comp The four wheel alignment was delayed because car was misplaced More

by pat.hayden
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
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Jan 31, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

I'm truly sorry to hear about your experience with the extended wait time and service delay. Your feedback is invaluable, and we are addressing these issues to ensure a smoother process moving forward. Thank you for bringing it to our attention.

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