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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,994 Reviews
Call Service Center (817) 345-6175

2,994 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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January 27, 2024

Everyone was very nice and very helpful The customer service was excellent and made sure I was happy More

by Lindsey.Givin
Recommend Dealer
Yes
Employees Worked With
I think Scott
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Jan 31, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your positive experience with our team! We're thrilled to hear that you found our customer service excellent. If you ever have any further feedback or suggestions, please feel free to reach out. We appreciate your business!

January 27, 2024

Took care of me. I would say that they did their best to help me with my issue. More

by mef1986
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Flores
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Jan 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that we could assist you with your concern. If you ever need further assistance, please don't hesitate to reach out. Safe travels!

January 27, 2024

Tommy was very informative and patient with our questions and concerns. I would recommend working with him again in the future. More

by Chris_Johnson1974
Recommend Dealer
Yes
Employees Worked With
Tommy
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Jan 31, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your positive experience with Tommy. We're delighted to hear that he was informative and patient. We look forward to serving you again in the future.

January 27, 2024

So very professional & Allen made it stress free. My tire was replaced instead of patched I was very happy about that. The facility is comfortable with spotless waiting area. More

by KCYCLIST
Recommend Dealer
Yes
Employees Worked With
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Vinson
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Jan 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that Allen provided you with a stress-free experience and that you appreciated our comfortable and spotless waiting area. We aim to exceed expectations, and we look forward to serving you again in the future.

January 27, 2024

We had a very pleasant experience working with Hannah and everything went well. Thank you. More

by brianmspin
Recommend Dealer
Yes
Employees Worked With
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Pearson
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Jan 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience with Hannah. If you ever need assistance in the future, feel free to reach out. Safe travels!

January 26, 2024

Alway been great Always dependable and friendly and the best car sale person is Hailey Owens More

by kdb2295
Recommend Dealer
Yes
Employees Worked With
Anthony Garza
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Jan 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're thrilled to hear about your positive experiences with us. Hailey Owens truly appreciates your recognition, and we look forward to continuing to serve you in the future.

January 26, 2024

As always, treated with courtesy and respect. Was kept abreast of what was being done More

by Susanna.Kkmm
Recommend Dealer
Yes
Employees Worked With
Dennis
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Jan 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that you felt treated with courtesy and respect. Keeping our customers informed is a top priority, and we appreciate your feedback.

January 26, 2024

I had a bad experience a few weeks ago getting an oil change. This visit was no better. I was not updated on my car service during the 75 minutes there. The advisor did not review my car report and then More

by TomPryor
Recommend Dealer
No
Employees Worked With
Michael Lindley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lindley
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Jan 31, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Tom, we're genuinely sorry to hear about your recent experiences with our service team. This falls short of our commitment to exceptional customer care. We'd like to discuss your concerns if you are willing. Please reach out to our service manager, Marie Whitmore, at marie.whitmore@normreeves.com.

January 26, 2024

Professional and helpful Michael was a great advisor and I was satisfied when I left the dealership More

by Shanespence46
Recommend Dealer
Yes
Employees Worked With
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lindley
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Jan 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're thrilled to hear that Michael provided you with professional and helpful assistance. Your satisfaction is our priority, and we look forward to serving you again in the future. Safe travels!

January 26, 2024

They were able to get me in and out quickly as they understood I needed to be somewhere else in a short time. They were professional, courteous, informative and extremely helpful. More

by Steven
Recommend Dealer
Yes
Employees Worked With
Service department. Tristan
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Jan 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your positive experience! We're delighted to hear that our team could meet your needs efficiently and provide a professional and helpful service. We appreciate your kind words and look forward to serving you again in the future.

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