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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,996 Reviews

2,996 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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January 20, 2024

Employees were very respectful and informative. Did not try and push any unnecessary maintenance on my vehicle. Shout out to Angel Flores for taking care of me! More

by brogers3433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your positive experience with us. We're delighted to hear that our team, especially Angel Flores, provided respectful and informative service. We appreciate your trust and look forward to serving you again.

January 20, 2024

This is my favorite dealer of all time because they take care of my vehicle and provide a very nice waiting area. Super! More

by Rayrcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you enjoy our service and facilities. We appreciate your loyalty and look forward to continuing to provide top-notch care for your vehicle. If you ever have any concerns, please don't hesitate to reach out.

January 20, 2024

Professional, timely, personable helpful and attentive to the customers and their immediate needs. Family friendly. More

by Jordanshana528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lit
Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with our dealership! We're delighted to hear that you found our service professional, timely, and family-friendly. If there's anything more we can do for you in the future, feel free to reach out. Safe travels!

January 20, 2024

Friendly service and attention to detail! Thanks for setting up the Uber for me to get home and back after the repairs. More

by Rlbarkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Lit
Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with our friendly service and attention to detail! We're glad we could arrange the Uber for you. We appreciate your feedback and look forward to serving you again.

January 20, 2024

When I needed a new battery, the Service Mgr Issac, was very helpful. Very courteous. More

by Gaypryor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

thank you for sharing your experience with Isaac! We're delighted to hear that he provided helpful and courteous service when you needed a new battery. If there's anything else we can assist you with, please feel free to reach out.

January 20, 2024

Very courteous and efficient- thank you for being quick and for giving great service to me More

by Marinedad29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our team. If you ever need assistance in the future, feel free to reach out. Safe travels!

January 20, 2024

Great service from an experienced service rep. One complaint, I attempted to make an appointment on line and it failed. More

by Victravis1939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words about our experienced service rep. We apologize for any inconvenience you faced with our online appointment system. We appreciate your feedback and will work to improve the process.

January 20, 2024

Friendly and personable staff. Knowledgeable and helpful at all times. Well organized team that works well together. Always feel well cared for. More

by Hooliganpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lit
Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're delighted to hear that our team made your experience positive. If you ever have any concerns or suggestions, feel free to reach out. Safe travels!

January 20, 2024

Anthony Garcia was great, and I’m pleased with all the services on my vehicle. More

by Dianelirodriguez18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hi there! We're thrilled to hear that Anthony Garcia provided you with excellent service! We appreciate your feedback and look forward to serving you again in the future. If there's anything else you need, feel free to reach out.

January 20, 2024

Great customer service and attention. , I always look forward to come when my vehicle s are sick. More

by Sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that you appreciate our customer service. We're here to help keep your vehicles in top shape, and we look forward to serving you again in the future!

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