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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,958 Reviews
Call Service Center (817) 345-6175

2,958 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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December 19, 2024

Service was excellent, Mr. Tristian informed me of what would be done and the time frame it would take to complete the job. He more than delivered. Thxs again Tristian. More

by ronaldshute19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Tristian's customer service skills make a great addition to the team! We will pass on your kind words to him and the rest of the team. Thank you for the 5-star rating, and we'll see you again next time!

December 19, 2024

Dealer is good but I was there to fix one problem and return back with different problem which I believe is because of fixing previous issue . But dealer denies . There was no issue before sending my car More

by dip_upa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you taking the time to leave your feedback! Our team wants to ensure that you and your car are taken care of, and that includes your car issues. Please give us a call at a time that works for you so that we can work further with you and your car. Thank you.

December 19, 2024

Amazing Honda Services! Will definitely recommend coming here to friends and family in the future ! More

by myyeartodampeer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis
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Dec 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the kind words and your trust in us! We’re always here to make your journey seamless with our expert service.

December 19, 2024

Gracias por tratarme bien y see muy am able conmigo al contested mis preguntas amable More

by fberumen45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis williams
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Dec 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your satisfaction is our top priority, and we're so glad to have met your expectations! Our team is here to answer your questions any time!

December 19, 2024

I had a great experience! Zach took great care of me, answering all of my questions! More

by ndrizen101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zach
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Dec 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to give us a 5-star rating! We're glad Zach's boundless knowledge ensured all your questions were answered. There's plenty more where that came from- visit us again sometime soon!

December 18, 2024

ERIC IS A 5 STAR SERVICE ADVISOR AT NORM REEVES HONDA. EXCELLENT SERVICE EXPERIENCE. I WILL BE BACK TO HIM FOR ANT OF MY SERVICE NEEDS! More

by Munize63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Martinez
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Dec 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the amazing review and shoutout to Eric! It was a pleasure helping you, and we hope to see you again for all your automotive needs.

December 18, 2024

All the staff members, especially Dennis, were very helpful and friendly. I would recommend this service department to anyone. I really appreciate their urgency in handling my service needs. Thank you! More

by sunny247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
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Dec 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Our service crew is a tight-knit unit, and we're happy to hear that they made sure your car got the care it needed. Thanks for the shoutout for Dennis; he appreciates knowing when he's done a great job! Whether you have routine maintenance coming up or have a question about your ride, just let us know and we'll help.

December 17, 2024

Jack provided good service. Welcome Called follow up. Make sure it done. Asked the feedback More

by nguyenthuynt803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Good communication is at the heart of any great experience, and Jack is great at keeping drivers in the loop! Our team is ready to help any time you need us. Be sure to check out our service specials before your next visit!

December 17, 2024

purchased my first car here, the staff was great help. and the environment is welcoming and fresh More

by nicole0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Frausto
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Dec 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello Nicole, and thanks for the 5-star rating! We're happy to help at every step of your journey, from buying a new car to keeping it in top condition. Tell a friend about us and that their next favorite car is here waiting for them!

December 17, 2024

Good service and experience, the service technician was able and knowledgeable. Thank you for your time and service More

by Ahmedi.Abdullahi
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
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Dec 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hi Ahmedi, and thanks for sharing your experience with us! Our technicians are well-versed in everything your car can need. You can count on us!

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