Norm Reeves Honda Superstore North Richland Hills - Service Center

Service was thoroughly completed when promised. Service advisor was attentive and kept me informed throughout the process. I’m extremely pleased.. Service advisor was attentive and kept me informed throughout the process. I’m extremely pleased.. More

Excellent auto services and excellent customer service provided to me. Service performed in timely manner. provided to me. Service performed in timely manner. More

My service advisor Anthony Garcia was excellent. Anthony kept me informed on status of the repairs throughout the three days my car was in the shop and was able to clearly explain technical details Anthony kept me informed on status of the repairs throughout the three days my car was in the shop and was able to clearly explain technical details whenever I had a question. Best auto service experience ever! A true professional!! More

Service representative was friendly. The dealership looked clean. I did not like that the service rep suggested service that needed to be done but did not verify with carfax but only The dealership looked clean. I did not like that the service rep suggested service that needed to be done but did not verify with carfax but only looked at the service done at the dealership. The car wash at dealership always mess up my license plate. I’m not sure how to resolve that. I generally do not go to this dealership because it’s time consuming to get there and back with the traffic because of the location. I went this time because there was a deal in the oil change that I was needing to have done. More

Always fast and efficient. Love the sales and the service department. Both Manuel and Amanda were great to work with Love the sales and the service department. Both Manuel and Amanda were great to work with More

When I initially purchased my new Honda Pilot, I wasn’t overly impressed with the sales staff. But the service staff has been awesome to work with. Any time I have had an issue, service has been able to overly impressed with the sales staff. But the service staff has been awesome to work with. Any time I have had an issue, service has been able to resolve it quickly. More

great people who care about you and your cars needs. i wouldnt go anywhere else i wouldnt go anywhere else More

I am Wendy's husband. I brought her vehicle in. One of the major reasons I will come back is because of your service writer Tommy. He was excellent. I will say every one I brought her vehicle in. One of the major reasons I will come back is because of your service writer Tommy. He was excellent. I will say every one of your staff I encountered there was helpful, professional and cordial. From the gentleman driving my car back to the parts department and the gentleman that checked me out. I've never had such great service. I'm sure you are swamped with complaints, but remember that is an opportunity to save a customer for life. People that never come back, never complain. Judging from the way I was treated, you'll have a lot of return customers. Thank you Bobby More

Kay has delivered great customer service and very professional. Very very technical on vehicle services. professional. Very very technical on vehicle services. More

Great service as always. Everyone was helpful and very polite. My truck is running great after routine maintenance. Everyone was helpful and very polite. My truck is running great after routine maintenance. More