Norm Reeves Honda Superstore North Richland Hills - Service Center

My car was ready when promised. Mario was very professional to me and my mom. Mario was very professional to me and my mom. More

Very professional and prompt service. Mario was knowledgeable about honda vehicles and was able to answer my questions Mario was knowledgeable about honda vehicles and was able to answer my questions More

Great customer service. Nice clean waiting area. It's nice to get complimentary coffee. Good selection of food and beverages to purchase. Employees are friendly and helpful. Nice clean waiting area. It's nice to get complimentary coffee. Good selection of food and beverages to purchase. Employees are friendly and helpful. The prices are about what you'd expect at a dealership. But it's worth the cost because I know the car will get excellent service. I've used NTB in the past, but my brother, who is a mechanic, has convinced me to always use a dealership for peace of mind. More

Anthony was sweet, but it is overwhelmingly obvious that your company is lacking an organizational process to provide an efficient and consistent customer experience. I will not do business at your dealersh your company is lacking an organizational process to provide an efficient and consistent customer experience. I will not do business at your dealership again. I will recommend that potential customers go elsewhere to avoid what I have experienced. More

Good work. Fair price. I think it's a little silly for you to ask me for eleven more words. Fair price. I think it's a little silly for you to ask me for eleven more words. More

First maintenance visit; oil change and tire rotation. Waited two hours for an oil change. Never met or encountered the service technician Mario that's who was assigned to me. Never received any sort of c Waited two hours for an oil change. Never met or encountered the service technician Mario that's who was assigned to me. Never received any sort of communication or status update on the car. Had to inquire the counter to find out the car was finished but no one ever informed me. Not a great service experience! More

Efficient, friendly, appreciated Everyone was friendly, the work was completed quickly, very efficient. I like Norm Reeves Honda. the work was completed quickly, very efficient. I like Norm Reeves Honda. More

Do not like writing this 15 word quote service was good Asked for car to be washed but it was not vacuumed out. Overall service GOOD Asked for car to be washed but it was not vacuumed out. Overall service GOOD More

Mario was super helpful, everyone was nice as well, i had a very good experience at Honda a very good experience at Honda More

The guy who actually sold us. The car was amazing because of his patience and great attitude The car was amazing because of his patience and great attitude More