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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,917 Reviews
Call Service Center (817) 345-6175

2,917 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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May 03, 2025

The service department employees were all professional and respectful of my time, which was a refreshing change from my past experiences. Richard Sanchez patiently took the time to answer all of my questi More

by d33ahunt
Recommend Dealer
Yes
Employees Worked With
Richard Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Sanchez
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May 05, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the glowing feedback! Richard and the rest of our service pros work hard to respect your time and patiently answer every question. We’re so happy you chose Norm Reeves and that we could make a refreshing change for you.

May 02, 2025

Everything went great! I was informed pretty quick about any changes that needed to be done. More

by Jrodriguez0859
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wright
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May 05, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hi there, thanks for the five‑star feedback! We’re glad we could keep you in the loop about every needed change. To make your next visit even smoother, feel free to schedule your service appointment online—it only takes a minute! We look forward to seeing you again at Norm Reeves.

May 01, 2025

He was nice, answered my questions, communicated effectively and got me in and out quickly More

by Jnoliver88
Recommend Dealer
Yes
Employees Worked With
Zach
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May 01, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hey, we're thrilled to hear that Zach got you in and out quickly! Next time you need speedy care, please check out our Express Service option. You're welcome to swing by anytime you need us!

May 01, 2025

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by Alexcarlile776
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Vasquez
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May 02, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate the 5-star rating. Thank you!

May 01, 2025

Great customer service. Dennis kept me informed throughout service and clearly answered all my questions. More

by shirleyfleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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May 02, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Dennis will be thankful for the support! We're so glad that you received 5-star service. Please consider recommending Dennis to others in your circle.

May 01, 2025

Don’t trust on this dealership I went for RECALL AND SERVICE AND MY CAR IN PERFECT CONDITION AND AFTER THEY TOUCH IT MISS FIRE AND CHECK ENGINE LIGHT More

by Omar.Ramirez.Barreto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hi Omar, we’re sorry to hear about the difficulties you are having with your car. Please reach out to Richard Meneely at Richard.meneely@normreeves.com so he can look into the misfire and check-engine light with you. We appreciate the chance to get this sorted out.

April 30, 2025

Communicative, friendly, efficient, fast Super communicative and friendly service! Everything was handled efficiently and incredibly fast. Highly recommend for a smooth experience. More

by Tierra.Nicole89
Recommend Dealer
Yes
Employees Worked With
Kaylynne Bledsaw
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May 01, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hey Tierra! Kaylynne is beaming to hear you found our service super communicative, friendly, and fast. Thanks for recommending us for such a smooth experience!

April 30, 2025

Very friendly people. Had alot of information about my vehicle that he shared with me. Thank you More

by Willis1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Knowing you find us trustworthy and dependable makes our day—thank you for that vote of confidence! We’re committed to keeping your vehicle in peak condition every time you stop by. Looking forward to your next visit!

April 30, 2025

It's always great coming in and getting my vehicle serviced. They are trustworthy and dependable. More

by Willis1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Knowing you find us trustworthy and dependable makes our day—thank you for that vote of confidence! We’re committed to keeping your vehicle in peak condition every time you stop by. Looking forward to your next visit!

April 30, 2025

Tristan was very thorough and communicated with me throughout my service appointment. I would recommend to anyone More

by Kirkmc23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the recommendation! Tristian loved knowing he could keep you informed throughout your appointment. We appreciate your review and can’t wait to serve you again!

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