Norm Reeves Honda Superstore North Richland Hills - Service Center

I got in/out right away without an appointment. Great service & employees! We even got a cookie on our way out :) Great service & employees! We even got a cookie on our way out :) More

Very prompt service as it only took two hours . No needless upselling and very professional demeanor. No needless upselling and very professional demeanor. More

I was provided good service. The only thing that i don't like is that everytime I come, they leave my lights on. It's not that big of a deal just a little annoying. Other than t The only thing that i don't like is that everytime I come, they leave my lights on. It's not that big of a deal just a little annoying. Other than that it is perfect service. The staff is always very nice and respectful. More

Great service department and servjce writers that explain everything and keep you informed. The dealership service center and showroom are spotless. Shows pride and professionalism by everyone . everything and keep you informed. The dealership service center and showroom are spotless. Shows pride and professionalism by everyone . More

I tried for 2 days to get help with a check engine problem. I was told it would take 2 hours to assess, but couldn't do that the first day because it was only 3 hours until closing time and they could problem. I was told it would take 2 hours to assess, but couldn't do that the first day because it was only 3 hours until closing time and they couldn't promise to get it done that day. On the second day, after leaving the car for 3 hours, I was told they would have to keep the car for 2 or more days because they were too busy to get to it. I will not be back. I don't appreciate being lied to at the start about how long it would take to fix the problem. More

I can always trust this dealership to take care of my maintenance with quality work! maintenance with quality work! More

Great customer service. Professional, kind and knowledgeable people. Did not make me wait long hours and were up front with me from the start. Did not have to pay unnecessar Professional, kind and knowledgeable people. Did not make me wait long hours and were up front with me from the start. Did not have to pay unnecessary fees. More

Tommy L. Is exceptional!! I am a Leader Developer at my workplace and I was amazed by his awesome customer service skills. He seemed genuine and really made Is exceptional!! I am a Leader Developer at my workplace and I was amazed by his awesome customer service skills. He seemed genuine and really made my experience awesome! You are highly blessed to have him on your team! I can honestly say this is the first time I ever left after having an oil change anywhere that I thought several times afterwards, Man! That was Great service! I will be back, and I hope he is the person that assists me. Great job, Tommy! You are gold star material! Keep it up! More

All I can say is that I was treated with respect and courtesy. I was pleased with the inspection and the honesty in answering my questions courtesy. I was pleased with the inspection and the honesty in answering my questions More

Michael was great very helpful and got my car in and out just as promised. just as promised. More