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Tim Kellar
Tim Kellar at Norm Reeves Honda Superstore North Richland Hills
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Tim Kellar

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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5.0
38 Reviews

I have been at this dealership since March 2004, when it was Huggins Honda and now Norm Reeves Honda. I started in the sales department and moved to the service department in 2014. I have always taken care of my customers like family.

Dealership Experience

20 yrs, 3 mos

Industry Experience

20 yrs, 3 mos

Specialties & Trainings

Sales, Finance, Service

5.0

38 Reviews

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38 Reviews of Tim Kellar

May 01, 2024

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People that work there are very professional I feel lots of confidence going there to get my vehicle service ever since I been going never have a problem More

by juanrubio52
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Yes
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May 03, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're delighted to hear about your positive experiences with our team! Your confidence means a lot to us, and we're committed to providing excellent service every time. Thank you for choosing our dealership for your vehicle needs.

April 23, 2024

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It’s a very nice dealership, great people, they keep the building clean at all times. More

by Maria Antonia de Martinez
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Yes
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Apr 24, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words! We strive to provide a welcoming environment and excellent service to all our customers. We appreciate your feedback!

April 23, 2024

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Service was good the only thing they did not calibrate and had to drive all the way back to Honda service center but everything else was good thank you More

by Josie.Castillo81
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Yes
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Apr 24, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your feedback. We apologize for any inconvenience caused and appreciate your patience. We'll ensure better calibration in the future.

April 18, 2024

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Had an excellent service experience with Tim Kellar, my Service Advisor. He has great knowledge, is a great communicator, and provides the highest level of professionalism. He is also an outstanding "peop More

by Debbie
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Yes
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Apr 19, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience! We're thrilled to hear that Tim provided exceptional service. We're lucky to have him on our team at Huggins Honda.

April 18, 2024

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Always great customer service Attentive and kind Pleasant buying experience and great service experience Glad to be a Honda owner More

by FP
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Yes
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Apr 19, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear you had a pleasant buying and service experience with us. Welcome to the Honda family!

April 14, 2024

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The repair cost was over price. You wanted to charge over two hundred dollars for four spark plugs that cost twenty eight dollars for set of 4. More

by Blocherarchie
Service Communication
Recommend Dealer
No
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Apr 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback and apologize for any confusion. Our team strives to provide competitive pricing and reliable service and are sorry if this was not your experience. If you would like to discuss your experience please reach out to our service manager, Marie Whitmore, at marie.whitmore@normreeves.com.

April 10, 2024

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The service was great and the personal was top rate. i would recommend your dealership to anyone. More

by blackburnt1945
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Yes
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Apr 11, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your experience! We're delighted to hear that Jose provided excellent service and that you're enjoying your new Civic. We're here for you and your referrals whenever you need us!

April 06, 2024

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Professional and friendly staff. Five star service dealership and would recommend family and friends. Thanks Norm Reeves Honda! More

by juneaf2020@gmail.com
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Recommend Dealer
Yes

Other Employees Tagged: Chris Cosby

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Apr 08, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team at Norm Reeves Honda. We appreciate your recommendation and look forward to serving you, your family, and friends in the future!

April 03, 2024

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Courtesy, knowledgeable and professional! Super to work with. He went above and beyond to answer my questions. More

by lizabeth.lee
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Recommend Dealer
Yes

Other Employees Tagged: Tim Keller

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Apr 04, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear about your positive experience with our team. We always strive to provide exceptional service and assistance to our valued customers. We look forward to serving you again in the future!

April 02, 2024

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Time for my routine maintenance, as always Tim Kellar is superb. He has great customer service skills and is very knowledgeable. I am so glad that he is the Service Advisor, that I have. Thank you for al More

by lizabeth.lee
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that Tim provided you with excellent service. We'll be sure to pass along your appreciation to him. See you at your next maintenance appointment!

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