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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.7
1,132 Reviews

1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,132 reviews

August 16, 2020

Excellent service and professionalism in this very competitive business. Many thanks to Mr. Frausto for being attentive to my problems and true profession to his crafts. More

by tcleungla
Recommend Dealer
Yes
Employees Worked With
Valentin Frausto
Aug 17, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thanks for this awesome feedback and the positive rating!

August 16, 2020

i had a pleasant service appointment with my service representative , Juan Luna. he updated me while they were working on it thd. texted me she. the car was ready. More

by cfbravo
Recommend Dealer
Yes
Employees Worked With
Juan Ramirez Luna
Aug 17, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the positive feedback!

August 14, 2020

I really loved working with Norm Reeves West Covina, they were very patient and understanding. John is a great guy and made sure to meet my personal request and needs. More

by Neiamiah0
Recommend Dealer
Yes
Employees Worked With
John Gomez
Aug 17, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for taking the time to share this positive feedback about John and 5 star- rating, Neiamiah!

August 14, 2020

Amazing service, Gabby was great! I liked how courteous she was. She kept me informed about any information regarding my car. I will recommend this dealership to all of Honda friends. More

by MrBob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriella
Aug 17, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the positive feedback and 5 star- rating, Bob!

August 13, 2020

We have taken our four Honda’s for service for thirteen years. We always ask for Trinity Guzman she is the best we have had. We always get treated well. We have waited for her to return from vacation to ge More

by Baymarhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
Aug 14, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for taking the time to share this positive feedback and 5 star- rating!

August 12, 2020

Went to a few different dealerships and was given the run around. I talked to Aldo and told him exactly what I wanted and told him I didn’t want no run around. He was very helpful and made it happen extremel More

by Eliashuerta28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo
Aug 12, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the positive feedback and 5 star- rating, Elias!

August 11, 2020

This dealer had Great service it was clean and healthy and safe environment the employees were very organized car service was great thank you for your service More

by Pbrivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hanson
Aug 12, 2020 -

Norm Reeves Honda Superstore West Covina responded

We appreciate the 5 stars and this awesome feedback!

August 11, 2020

Outstanding customer service. Trinity made the process seamless. Explained what my car needed for my approval and reviewed what would be needed on next visit. Great job! More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
Aug 12, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for taking the time to share this positive feedback and 5 star- rating, Laura!

August 10, 2020

I had a really good experience at Norm Reeves Honda in West Covina. Sam in the service department was a great help and went above and beyond the call of duty. That kind of service is how businesses should More

by eroq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Tung
Aug 11, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the fantastic feedback and 5 star- rating! We are so happy to hear your experience with us was a great one!

August 05, 2020

Joshua Martinez always helps me when I bring in my vehicle. He is always honest with how long my car will take and makes sure I have a ride back home. Thank you 🙏🏼 More

by melissagallardo626
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
Aug 06, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the positive feedback about Joshua and 5 star- rating, Melissa!

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