Norm Reeves Honda Superstore West Covina - Service Center

EXCELLENT AND VERY ACCOMODATING SERVICE I had no appointment so I came in right when it opened. I was worried it would take more than 4 hours since I got plans. I found out had to leave my c I had no appointment so I came in right when it opened. I was worried it would take more than 4 hours since I got plans. I found out had to leave my car for the day for multiple services. Brandon H. was able to accommodate to my needs and get me a rental so I could continue my day. He kept me updated throughout, from the initial services, urgent matters, to just checking how I’m doing. He’s friendly and approachable, knowledgeable, and helpful in any means to make your experience easy and smooth. Looking forward to my next services with Honda! More

Service visit for a recall Excellent overall. Friendly interaction. Good response time and timeliness with follow ups-clear feedback. Dealership is very good for all the ameniti Excellent overall. Friendly interaction. Good response time and timeliness with follow ups-clear feedback. Dealership is very good for all the amenities and access. Frank fact based assessment of the service required and clear billing - no ripping off the customer More

Oil change By far fastest and easiest oil change service. Joseph hyunh was my advisor and made it very simple, I asked him if he can check the fluids as well and By far fastest and easiest oil change service. Joseph hyunh was my advisor and made it very simple, I asked him if he can check the fluids as well and he gave me a full detailed paper of the conditions of my car and if I needed to replace or change anything. Price was good and advisor was friendly. More

Excellent service Staffs are very friendly, excellent services, comfortable waiting area, well explain service provided, great dealership will suggest to friends and fa Staffs are very friendly, excellent services, comfortable waiting area, well explain service provided, great dealership will suggest to friends and family, set as routine service provider. More

Customer service They have the best customer service, I drive from Los Angeles and it’s all worth the drive. Brandon always provides good customer service and is very They have the best customer service, I drive from Los Angeles and it’s all worth the drive. Brandon always provides good customer service and is very detail oriented. I enjoyed my overall experience. More

Friendly and great communication Easy contact and updates of service through text. So no surprise costs changes on final bill. Make an appointment ahead of time and you breeze through Easy contact and updates of service through text. So no surprise costs changes on final bill. Make an appointment ahead of time and you breeze through checkin. More

Great Job! Thank you for doing a Great job in servicing my car. The service guys that are excellent in doing their are Anthony Sanchez and Joe Martinez. It is be Thank you for doing a Great job in servicing my car. The service guys that are excellent in doing their are Anthony Sanchez and Joe Martinez. It is because of their great personalities that I continue to have my car serviced at Norm Reeves Honda West Covina. More

Recall and routine seevice Late drop off. First thing in the morning, service advisor gave me a call and verified all the requested service. Kept in good touch with progress and Late drop off. First thing in the morning, service advisor gave me a call and verified all the requested service. Kept in good touch with progress and was timely when I needed a response. More

Service was excellent! Great!!! Service by Valentin Frausto, I was taken in with out an appointment. The service was fast. Valentin Was super nice, very kind to explain ever Great!!! Service by Valentin Frausto, I was taken in with out an appointment. The service was fast. Valentin Was super nice, very kind to explain every thing that I wanted to know. More