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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,319 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,319 reviews

November 07, 2023

We are car dealer shy and from minute we got to the lot we were treated with nothing but knowledge and kindness. We appreciated so much getting all the information to help us make a decision. We didn't More

by gmagpaedwards
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rico Mendoza, Gerardo Dorantes, Saeed Naderi
Nov 08, 2023 -

Norm Reeves Hyundai Superstore responded

We appreciate your kind words and are delighted to hear about your positive experience at our dealership. Providing knowledge, kindness, and patience is what we aim for. Thank you for choosing us, and if you ever have more automotive needs or questions in the future, please feel free to reach out. Enjoy your new car, and safe travels!

November 07, 2023

Great service and personnel were nice and friendly. Received loaner car when my car was not ready. More

by AngeloPergantis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique
Nov 08, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your positive feedback! We're pleased to hear about your great service experience and the friendliness of our personnel. Providing a loaner car when needed is part of our commitment to customer satisfaction. If you ever have more automotive needs in the future, please don't hesitate to reach out. We're here to help!

November 06, 2023

Great experience with purchasing my new vehicle with sales rep, Jason Bueno. He was helpful without being over agressive. More

by ccarlsonpt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Bueno 5 stars!
Nov 08, 2023 -

Norm Reeves Hyundai Superstore responded

We're pleased to hear about your great experience with Jason Bueno! Providing helpful and non-aggressive assistance is what we aim for. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. Enjoy your new vehicle!

November 06, 2023

Gary Ohnesorgen went above and beyond my needs. I appreciate his help. Give him my thanks! More

by COOLDAD1931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Gissinger
Nov 08, 2023 -

Norm Reeves Hyundai Superstore responded

We're delighted to hear that Gary went above and beyond to assist you! Your appreciation and thanks have been noted, and we'll make sure to pass on your kind words to him. If you ever have more automotive needs in the future, please feel free to reach out. We're here to help!

November 04, 2023

The guy that brought out my car was rude, he had rolled his eyes at me and was very mean not sure if they were busy but his attitude was nasty for no reason at all. More

by medinagabriela.322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandra Castillo, Crystal Martinez
Nov 06, 2023 -

Norm Reeves Hyundai Superstore responded

We're sorry to hear about your experience with our team. This is not the level of service we strive to provide. Your feedback is valuable to us, and we will address this matter to ensure better service in the future. Thank you for bringing this to our attention.

November 04, 2023

I bought my car in May. Issue with my car has not been resolved since since. My experience with Hyundai has not been a great one. More

by liz_love_one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Different people not just one.
Nov 06, 2023 -

Norm Reeves Hyundai Superstore responded

We're sorry to hear that you had a negative experience working with our team and we would like to speak with you about your ongoing concerns. Please reach out to me at 562-405-3505 when it is convenient. Thank you. -Bill Stephens, General Manager.

November 04, 2023

My salesperson was Sameer Saddiqi and he was excellent. This dealership and Sameer actually delivered what they promised in his texts. Let me say that again ... they delivered what they promised. I negot More

by HowardZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sameer Saddiqi, Gerardo Dorantes
Nov 06, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with Sameer and our dealership. We're delighted to hear that Sameer delivered on his promises, and we appreciate your recommendation. If you ever need assistance again, please don't hesitate to reach out. We look forward to serving you in the future.

November 04, 2023

Rigo was easy to work with and he show me the vehicle I wanted. Thank you! More

by paulwongg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rigo Mendoza, Saeed Naderi
Nov 06, 2023 -

Norm Reeves Hyundai Superstore responded

You're very welcome! We're thrilled that Rigo provided you with a positive experience and helped you find the vehicle you wanted. If you have any more questions or need assistance in the future, please feel free to reach out. Enjoy your new car!

November 04, 2023

Super clean facilities and great customer service. Whole process was completed smoothly without any problems. More

by yoonethan99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Saleem
Nov 06, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We take pride in providing a clean and welcoming environment for our customers. It's wonderful to hear that your experience was smooth and hassle-free. If you ever need anything in the future, don't hesitate to reach out. We appreciate your business!

November 04, 2023

Straightforward pricing, easy to work with, one of the best car buying experiences I have had. More

by dhillon_62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sameer Saddiqi
Nov 06, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that you had one of the best car buying experiences with us. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Enjoy your new vehicle!

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