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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,319 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,319 reviews

October 21, 2023

Staff was friendly and helpful. They told me the price up front and that didn’t change. I like having the diagnostics form sent to me so I can determine what I want to add or not ad More

by Felicia Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hemanshu Bagga
Oct 25, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with us! We strive to provide transparent and helpful service, and we're delighted to hear that you appreciated our upfront pricing and the option to choose your service. Hemanshu Bagga and our team are here to assist you whenever you need automotive service. We look forward to serving you again in the future!

October 19, 2023

Kyle and the entire service staff were attentive, on the ball, and just good human beings. The superstore impressed me. The Norm Reeves staff manages scale as a well-oiled, well-trained organization of pro More

by JSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore - Five Stars
Oct 20, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with us! We're delighted to hear that Kyle and our entire service staff provided you with excellent service. It's our goal to make car servicing as pleasant and efficient as possible for our customers. We truly appreciate your kind words and look forward to continuing to serve you in the future. If you have any further feedback or if there's anything else we can do for you, please don't hesitate to reach out. Safe travels!

October 18, 2023

"Scott" Sang Kim was amazing! He was very helpful and truly understood our needs. He is not listed on the "rate people you worked with" below but we definitely give him 5 stars!! More

by mariacd97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
"Scott" Sang Kim / Brandon No
Oct 19, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear that Scott and Brandon No provided you with an exceptional experience. Your satisfaction is important to us, and we're glad you appreciated the friendly and non-pushy approach. We look forward to serving you again in the future and assisting with any of your automotive needs. Enjoy your new car!

October 17, 2023

Bought an awesome used 2020 Hyundai Kona EV Limited from Norm Reeves Hyundai Superstore. I'm an out of area buyer so I had to travel to pick up the car. I want to give a very special 5-Star Thank You to Mik More

by Eric V.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike De Leon
Oct 18, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your experience, and congratulations on your purchase of the 2020 Hyundai Kona EV Limited! It's great to hear that Mike De Leon provided you with exceptional service throughout the process. We appreciate your recommendation, and we hope you enjoy your new car for many miles to come. If you have any further questions or need assistance, please feel free to reach out. Safe and enjoyable driving!

October 14, 2023

Service was good, friendly folks, completed service in a timely manner. even given a carwash voucher More

by Graype135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 16, 2023 -

Norm Reeves Hyundai Superstore responded

We're glad to hear that you had a good service experience with us, and that our team was friendly and efficient. Providing timely service and offering carwash vouchers are part of our commitment to customer satisfaction. If you have any more service needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us for your automotive service.

October 11, 2023

Great salesperson and friendly financing. Fast price negotiation without hassle. We wll be back for another vehicle More

by thskim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sky kim
Oct 12, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing us for your vehicle purchase. We're delighted to hear that you had a great experience with our salesperson and financing team. We look forward to serving you again when you're ready for another vehicle.

October 08, 2023

Straight forward with pricing and available vehicles. Knowledge about dealer and competitors. Have good advice and opinions. Helped set up apps. More

by filupsam
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mustafa Eldiven
Oct 09, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team provided you with straightforward pricing, knowledge, and assistance in setting up apps. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!

October 06, 2023

Saneer was very helpful and worked with us! We had a minor hiccup when we got home (we live 5 minutes from the dealership) but he came to our house to resolve the issue within 30 minutes! He wa More

by kilika113
Recommend Dealer
Yes
Employees Worked With
Sameer Saddiqi
Oct 09, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with Saneer. It's great to hear that he went above and beyond to ensure your satisfaction, even coming to your house to resolve an issue. We appreciate your business, and if you ever have any more questions or need assistance in the future, please feel free to reach out. Safe travels in your new vehicle!

October 05, 2023

Everyone we encountered at the dealership was friendly. Arthur Ortega ( our salesman) was great to work with, a very personable person. Alex Fuller in the finance dept. was very personable & friendly, grea More

by thfltchrs3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Ortega, salesman & Alex Fuller, Finance Dept.
Oct 06, 2023 -

Norm Reeves Hyundai Superstore responded

We're delighted to hear that everyone at the dealership, including Arthur Ortega and Alex Fuller, provided you with friendly and personable service. Your overall excellent experience is important to us, and we appreciate your feedback.

October 02, 2023

Excellent no hassle service. The salesman was true to his word. I’m a returning customer and will not hesitate to recommend to others. More

by Al
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Borna Baba Ahmadi
Oct 03, 2023 -

Norm Reeves Hyundai Superstore responded

We appreciate your loyalty as a returning customer to Norm Reeves Hyundai. It's fantastic to hear that you had a hassle-free experience and that the salesman kept their word. Thank you for recommending us, and please don't hesitate to reach out if you need any assistance in the future.

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