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Norm Reeves Mazda

Irving, TX

Overview
Employees
Reviews
Vehicles
4.8
1,067 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish. We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
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1840 E Airport Freeway

Irving, TX

75062

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Showing 1,067 reviews

May 19, 2025

Norm Reeves Mazda is lucky to have Thaddeus Green on their staff. He was a great help in the purchase of our new Mazda. More

by PAXTONKC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Boe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thaddeus Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney King
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May 19, 2025 -

Norm Reeves Mazda responded

Thaddeus is such a cherished member of our team, and it warms our hearts to see all the support for him! This will definitely brighten his day. We really appreciate you sharing your experience with your recent purchase, and we’re excited to hear how everything goes during your first service appointment!

May 19, 2025

A great experience everyone is so nice and very knowledgeable at there job. Thank you More

by mauisummersurfin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndsay Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salina Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

Norm Reeves Mazda responded

Our team is passionate about what they do, and we're glad that came through! Thank you so much for this lovely review. It was truly a pleasure to serve you. Until next time, all the best to you!

May 15, 2025

Angela, Terri, Josh and the Norm Reeves Service Team are awesome and always exceed expectations. Thank you. More

by Shawn H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndsay Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salina Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Lymer
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May 16, 2025 -

Norm Reeves Mazda responded

Our service crew has so many all-stars; they're in a league of their own! Your review has us beaming with pride, Shawn. You can trust our team to make every service visit just as great. We'll see you down the road!

May 10, 2025

Fantastic Fantastic fantastic fantastic. Fantastic fantastic fantastic. Fantastic fantastic fantastic. Fantastic fantastic fantastic. Fantastic fantastic lol More

by margaritawithsalt
Recommend Dealer
Yes
Employees Worked With
Salvador Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salvador Torres
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May 12, 2025 -

Norm Reeves Mazda responded

We're guessing you had a fantastic experience? All jokes aside, thank you so much for the 5-star rating. We're glad your recent experience with us hit the mark!

May 10, 2025

Great service and so quick! Salvador was awesome and took care of everything I needed and more. More

by michaelarparra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Norm Reeves Mazda responded

Hello, Michaela. Sounds like Salvador truly went the extra mile to help you! We'll pass along this kind review, and we hope you'll come see us again the next time you need assistance.

May 09, 2025

Angela takes exceptionally good care of me every time I come to have my car serviced! As service manager, Teri is always available if there are additional questions or support. They make an exceptional tea More

by Mazda2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Foreman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Norm Reeves Mazda responded

We're so glad that Angela and Teri took such great care of you! Sounds like you had the sort of experience we strive for. Thank you so much for trusting us at Norm Reeves Mazda!

May 08, 2025

Lindsey was excellent and took care of my service fast and had was very nice 👍 More

by beth.landrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

Norm Reeves Mazda responded

Lindsey will be excited to see your thumbs up! Thank you, Beth. We're glad we could get your vehicle in optimal shape so that you can enjoy all the springtime fun.

May 07, 2025

Great customer service. Loved the video with suggestions on what to fix Will be back More

by Aubrey85
Recommend Dealer
Yes
Employees Worked With
Brian
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May 08, 2025 -

Norm Reeves Mazda responded

Thanks, Aubrey! We're pleased that you found our service video helpful - that's what it's there for! When you're ready for those next fixes, give us a call or use our convenient online scheduler.

May 06, 2025

I brought my Mazda CX5 in for routine maintenance. Angela and Tim were both very helpful and friendly throughout the entire process. More

by martinbehel
Recommend Dealer
Yes
Employees Worked With
Angela Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Engel
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May 07, 2025 -

Norm Reeves Mazda responded

Our crew loves to turn routine maintenance into extraordinary experiences! Thank you for sharing this praise for Angela and Tim. We're glad all went well and encourage you to check out our service specials the next time you're in need.

May 04, 2025

I had a great experience with the car maintenance service. The staff was very professional and attentive during the entire process. They clearly explained all the maintenance items and made sure I un More

by Wei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Norm Reeves Mazda responded

Wow, this is such a great review! Thank you from the bottom of our hearts for sharing this support for our team. They truly go the extra mile to deliver positive experiences, and we are so glad you had a 5-star visit. If you enjoyed your time with us, we hope you'll consider recommending Norm Reeves Mazda to friends.

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