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Norm Reeves Mazda

Irving, TX

Overview
Employees
Reviews
Vehicles
4.8
1,086 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish. We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
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Today: 9:00 AM - 7:00 PM Closed Now
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1840 E Airport Freeway

Irving, TX

75062

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Showing 1,086 reviews

June 22, 2025

Great service from start to finish! Although I didn’t purchase a vehicle I can say this is one of the best experiences I’ve ever had at a dealership! More

by JakkGraheek
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerry Guye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Norm Reeves Mazda responded

That is some high praise, we love to see it! Even though it didn't work out this time around, we hope we get to work with you again in the future. In the meantime, best of luck along your car search!

June 22, 2025

Good people Good service all good Selena is awesome . I hope we got the good out the door price More

by MTJH1026
Recommend Dealer
Yes
Employees Worked With
Rory Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Tipton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Guye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark was
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Jun 23, 2025 -

Norm Reeves Mazda responded

We'll take all good any day of the week! Thanks for the feedback!

June 21, 2025

1-Thankyou - Norm Reeves Mazda , Irving , Texas - great service experience - had Excellent service by service advisor "Bryan Guidry" who was Fantastic and very knowledgable and honest and gave good advice More

by cherianab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Foreman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Norm Reeves Mazda responded

We appreciate YOU! Thanks for coming to see us. Great service and loaner is the least we can do to ensure premier service experiences, that's just the status quo here at Norm Reeves Mazda Irving!

June 18, 2025

Everyone was very helpful and it went as smooth as it could considering. I was able to get the exact options in the vehicle I wanted and they worked with my lease turn-in to Genesis. More

by Jeanneb3468
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nora Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wimberly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My salesperson was Sam- I can't remember his last name.
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Jun 18, 2025 -

Norm Reeves Mazda responded

Cheers to a successful visit! We hope you are loving every second behind the wheel of your new ride. Make sure to tag us if you share any pics of it on socials!

June 18, 2025

No issues - work done when expected. Love the video recap you always send while looking at vehicle. More

by brendamadison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndsay Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salina Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Norm Reeves Mazda responded

It's great to hear you value the video recap, Brenda! Feedback like that helps ensure our customers receive the best possible service. Thanks for trusting our team!

June 13, 2025

I have bought m2 of my Mazdas at this location 10 years apart and had the same sales person on both occasions. So that indicates to me a good place to work and trust in buying from here. More

by phylliscopeland55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndsay Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Norm Reeves Mazda responded

Talk about longevity! Like our cars, we believe that the strength of our team lies in the cohesiveness we've been able to sustain! Thanks for the review!

June 12, 2025

Everyone was professional and attentive . They worked well as a team to meet my requests. More

by j_wrt7497
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Beason
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Norm Reeves Mazda responded

At Norm Reeves Mazda, our motto is: "Better together." When our crew hustles, it makes things happen, like your 5-star experience. Thank you so much for letting us know that our efforts are working. We appreciate you, and please come see us again when you're ready for service or your next upgrade.

June 08, 2025

Service is usually fast and they keep a list of future service needed. Scheduling is easy. More

by brad.sewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Norm Reeves Mazda responded

Thanks, Brad! Lyndsay here is on a mission to make scheduling as smooth as your driving. Give us a shout anytime you’re ready for your next pit stop!

June 06, 2025

In an emergency they helped me out and got me going. Very nice service department More

by Shearrer.sandra.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndsay Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salina Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Norm Reeves Mazda responded

In a pinch, we’re always here with a wrench and a smile, Sandra! Thanks for trusting us to get you back on the road. Remember, we've got your back!

June 05, 2025

My experience was easy with friendly and knowledgeable people. I would refer other people to Norm Reeves dealership. Both service and body shop are great also. More

by RCONKLE1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nora Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Foreman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Norm Reeves Mazda responded

It’s fantastic to hear everything felt easy and that our team’s friendliness and expertise stood out. We’re thrilled you trust Norm Reeves enough to refer your friends and family, and we’ll be sure to pass along your kudos to both our service and body shop crews. Thanks for spreading the word about what makes our dealership special!

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