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Norm Reeves Mazda

Irving, TX

4.8
1,050 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish. We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
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1840 E Airport Freeway

Irving, TX

75062

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Showing 1,050 reviews

April 04, 2025

A really great experience. Mike, Lance, and Brian were all extremely friendly and helpful. It took a while because it was busy but they ensured me that they'd keep the place op More

by Gavin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Norm Reeves Mazda responded

Gavin, thank you for sharing your experience! It’s fantastic to hear that Mike, Lance, and Brian were not only friendly but also flexible enough to make sure everything was wrapped up—even on a busy day. We truly appreciate your trust in our honest approach and look forward to welcoming you back soon.

April 02, 2025

I have always been treated like family in ensuring my cars highest quality, safest performance. More

by luxetranssvcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Norm Reeves Mazda responded

Everyone is family at Norm Reeves Mazda! Thank you for sharing your experiences, we love welcoming you back time and time again. Reach out if you ever need anything!

April 01, 2025

From the moment we walked in, Thaddeus made my wife and me feel welcome. He explained everything thoroughly and was very upfront about what he could do. Great experience! More

by TxShane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rory Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wimberly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thaddeus Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Norm Reeves Mazda responded

Thaddeus had a lovely time helping you and your wife! Thank you for trusting Norm Reeves Mazda with your latest purchase, and please remember that our service department is here whenever you're in need of maintenance or repairs. Take care, and enjoy the ride!

March 30, 2025

As always the services was done properly and complete in timely manner. Service has always been good and use the dealership for my maintenance on the car. More

by h4plus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Guidry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Norm Reeves Mazda responded

Thank you for your loyal support. We’re delighted to learn that our team completed your maintenance promptly and with great attention to detail. Your continued trust inspires us to always deliver top-notch service.

March 30, 2025

The dealership was great to work with and they had the car I was interested in on the lot. More

by Ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nora Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Beason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawnee Ocon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Norm Reeves Mazda responded

Ken, we’re pleased that you had a smooth experience finding the right car on our lot. Your positive feedback reinforces our commitment to making every interaction straightforward and satisfying. We look forward to serving you again in the future.

March 30, 2025

My experience was very professional and welcoming. They have been very consistent for the last few years. More

by darcusw75217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndsay Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salina Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Norm Reeves Mazda responded

Hello! We appreciate your feedback! It’s wonderful to know that you consistently experience a professional and welcoming atmosphere with us. Reviews like yours inspire us to do our best and raise the bar every single day.

March 29, 2025

I truly appreciate the efficient service I received the last time I visited them. Thank you More

by elvitorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Norm Reeves Mazda responded

It’s fantastic to hear that you appreciated the efficient service during your visit. We strive to deliver a seamless experience each time, and your acknowledgment means a great deal to us. Thank you for taking the time to share your thoughts.

March 28, 2025

The service department is amazing and the staff very helpful. I would recommend them for all ur mazda service needs More

by gbdaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndsay Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salina Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Norm Reeves Mazda responded

Thank you for recommending our service department. We take pride in our knowledgeable and helpful staff who work hard to provide exceptional Mazda service every time. Your endorsement encourages us to continue delivering excellence. See you next time!

March 27, 2025

The staff there were too helpful and efficient. Hustle free environment and professional services. Thanks for the help! More

by RSHOAIB277
Recommend Dealer
Yes
Employees Worked With
Salvador Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salina Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Norm Reeves Mazda responded

Thank you for your kind words! We're thrilled to hear that our team provided a 5-star experience for you. We look forward to serving you again soon, and please check out our selection of vehicle, service, and parts specials.

March 26, 2025

They have always taken care of my car in a professional manner. Service staff is very friendly. More

by rgspiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Norm Reeves Mazda responded

Your loyalty means the world to us, and we're delighted that you've consistently experienced professional and friendly service from our team. Thank you for trusting us with your car care—we look forward to keeping you on the road for many years to come.