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Norm Reeves Mazda
Irving, TX
1,051 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish.
We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,051 reviews
February 28, 2025
I've had other customer care reps her but Salvadore was great to work with. My service was done timely. great to work with. My service was done timely. More
by dymitchell66
Verified Customer
February 26, 2025
Very courteous and customer friendly staff Would recommend family and friends to visit the dealership if looking to buy new cars recommend family and friends to visit the dealership if looking to buy new cars More
by jigra721
February 26, 2025
The service was great and speedy. Excellent customer service. I would be very happy to have the opportunity to come back again Excellent customer service. I would be very happy to have the opportunity to come back again More
by r88hall
Employees Worked With
February 26, 2025
Timely and reasonably priced. Took my car in for maintenance and it was looked at and inspected and any work completed. No unnecessary repairs Took my car in for maintenance and it was looked at and inspected and any work completed. No unnecessary repairs More
by mizkittee
Employees Worked With
May 02, 2024
My wife and I recently visited Freeman Mazda to explore options for a new vehicle, and we couldn't be happier with our decision. Our sales consultant, Kharion King-Kemp, provided us with a truly outstandin options for a new vehicle, and we couldn't be happier with our decision. Our sales consultant, Kharion King-Kemp, provided us with a truly outstanding experience from start to finish. From the moment we stepped into Freeman Mazda, Kharion King-Kemp made us feel like our needs and preferences were his top priority. His professionalism and in-depth knowledge of Mazda's lineup were truly impressive. During the test drives, Kharion highlighted each vehicle's key features and capabilities in a clear and easy-to-understand manner. His patience and willingness to answer every question made us feel extremely comfortable. More
by Tamcha
Employees Worked With
Kharion King-Kemp
June 29, 2023
I meant to write this review a while back, but I am so grateful to Zia Zaidi to sell my first car to me! I loved the Mazda CX-5 when I saw it, and when I came across the Carbon Edition at the Freeman Mazd grateful to Zia Zaidi to sell my first car to me! I loved the Mazda CX-5 when I saw it, and when I came across the Carbon Edition at the Freeman Mazda of Irving I knew that was the car for me. Mr. Zaidi made the process so much easier and was so thoughtful in explaining the car and controls to me. He was kind and a great salesperson to my family and I! Thank you! More
by gita.paladugu
Employees Worked With
Zia Zaidi
June 16, 2023
The only Soul Red CX-50 TPP in the area, and Randall took care of me despite some damage to the car in transit to the dealer. I had to bring the car back for some body shop work, and Randall made sure that w care of me despite some damage to the car in transit to the dealer. I had to bring the car back for some body shop work, and Randall made sure that was easy for me as well. The only thing that was missed was the navigation SD card that was supposed to be included with the car purchase, but Randall got one for me right away when I came into the dealer to ask about the navigation and sign recognition functions. Overall, a good experience with Freeman Mazda and looking forward to a good service experience. More
by rod.russell
Employees Worked With
Randall Shahan, Rodney King
May 18, 2023
Great service, fair prices. They provide a video of the pertinent areas of the car as reviewed by the technician. They top it off with a free car wash. They provide a video of the pertinent areas of the car as reviewed by the technician. They top it off with a free car wash. More
by lavndrgrl
Employees Worked With
Shane Cai
