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Norm Reeves Toyota Dallas

Dallas, TX

4.6
6,330 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 6,330 reviews

October 01, 2026

I’ve used this Toyota dealership to service all my vehicles for the last 20 + years. Shelly, my service advisor is absolutely the best.. She is very thorough, she explains a course of action to fix t More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2026 -

Norm Reeves Toyota Dallas responded

Danny, we are tremendously grateful for your continued trust throughout the years and for sharing your experience with Shelly at Norm Reeves Toyota Dallas. We look forward to serving your automotive needs for another 20 years! Safe travels!

October 01, 2026

My 2nd RAV4 purchased from this dealership and each time was a fantastic experience!! Monica was terrific!! Found the exact RAV4 I was looking for, gave me an outstanding trade in value for my RAV4. Quick a More

by tcaccetta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mimi Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Norm Reeves Toyota Dallas responded

Hearing that both of your RAV4 purchases were fantastic means a lot to our team. We’re glad our sales staff could deliver outstanding trade-in value and a quick, easy buying experience for your new RAV4 Hybrid. Thank you for choosing us again, and we hope you enjoy every mile in your new RAV4 Hybrid. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 01, 2026

From the beginning to purchasing and service on my vehicle, it's been 100%. I'm very happy with norm reeves More

by annsmth5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moriah Snargrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Norm Reeves Toyota Dallas responded

We’re glad the purchase and service of your Toyota Highlander felt seamless from start to finish. Hearing you’d rate your experience a perfect 100% means a lot to our team. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 29, 2026

Octavio is so helpful! I always come back. I’ve bought 3 cars with him and this dealership. More

by Stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Octavio Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

Norm Reeves Toyota Dallas responded

Knowing that Octavio has been so helpful and that you’ve chosen our dealership for three purchases means a lot to our team. We were delighted to assist with your new Toyota Corolla purchase. Enjoy your Corolla and safe travels on the road. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 28, 2026

Yards yadda yadda good ? ? Good Hate doing review Have a good day Take a hike More

by HARV1948
Recommend Dealer
Yes
Employees Worked With
Tyrell Stewart
Sep 28, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 27, 2026

Shelly is the best. Shelly should be the owner of Toyota dealership, because if it was not for Shelly, the service department would shut down. She is the the most truste More

by David_awad
Recommend Dealer
Yes
Employees Worked With
Shelly
Sep 27, 2026 -

Norm Reeves Toyota Dallas responded

Your praise of our service advisor’s expertise and guidance is truly appreciated. Knowing you trust our service advisor’s recommendations for your Toyota Highlander means a great deal to our service department. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 26, 2026

Wonderful customer service Wonderful customer service, I did not have an appointment but took my car for service right away More

by María Norman
Recommend Dealer
Yes
Sep 27, 2026 -

Norm Reeves Toyota Dallas responded

We're glad our service department could fit your Highlander in for service without an appointment and get you in right away. Your five-star rating and glowing feedback mean a lot to us. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 26, 2026

The staff at this dealership is very courteous, I showed up without an appointment and they took care of the maintenance my car needed. Highly recommend! More

by María Norman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sisi Olaguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2026 -

Norm Reeves Toyota Dallas responded

Hearing that you found our team courteous and that your walk-in maintenance went smoothly means a lot to our service team. We’re glad we could address your Highlander’s needs even without an appointment. Thank you for recommending us! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 26, 2026

Shelly is a shining star! Everything was great! All servicing of my car was completed quickly and efficiently. More

by TOUVOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Jackowski
Sep 26, 2026 -

Norm Reeves Toyota Dallas responded

Your praise of Shelly as a shining star means a lot to our service team. Knowing that the service on your Camry was completed quickly and efficiently is rewarding. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 26, 2026

Shelly Jackowski is an absolute shining star in the service department! I have been going to her for years, and she is the sole reason I keep coming back to this dealership. She always keeps my Camry r More

by TOUVOK
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
Sep 26, 2026 -

Norm Reeves Toyota Dallas responded

Knowing we’ve earned your trust over the years means a lot to our service department. We’re pleased we could keep your Camry running smoothly and explain each step clearly. Thank you for putting your confidence in our team. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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