Norm Reeves Toyota Dallas

Exelente persona lo recomiendo es una gran persona felicidades es muy amable eficaz hace buen trabajo y te explica muy bien todo felicidades es muy amable eficaz hace buen trabajo y te explica muy bien todo More

Thanks to Harveen for the excellent support and professionalism. Your guidance and timely updates made the entire service experience smooth. Really appreciate your dedication and outstanding cust professionalism. Your guidance and timely updates made the entire service experience smooth. Really appreciate your dedication and outstanding customer service. More

It took a month for my issue to be resolved and that's after I waited 4 hours for my service. Part of that was my fault because I did not make an appt the first time. I just wanted to order a key I lost a after I waited 4 hours for my service. Part of that was my fault because I did not make an appt the first time. I just wanted to order a key I lost and ended up getting a service. The second time, now late May, I just came to pick up the key I ordered in April. I had paid for it and was told it had been given to someone else which turned out to not be true. The entire key experience was a total disaster. Given that. Enrique stepped in and sent someone to get a key, stat, it got cut and programmed in a reasonable timeframe thanks to Shelley and Joshua's service was excellent. So rating 1 for Enrique Joshua, and I've worked with Shelley for nearly 20 years and wouldn't want to work with anyone else. I don't understand what happened about the key...it didn't get ordered correctly, I got told a story about it which is totally unacceptable. I don't know what is happening is the backend of the dealership, but the front end saved the day. More

Smooth process. Helpful but no pressure salesperson. Got us a very good interest rate Would recommend Helpful but no pressure salesperson. Got us a very good interest rate Would recommend More

Shelly is wonderful! Don’t ever get rid of her! She is the only person I trust with my vehicle! Don’t ever get rid of her! She is the only person I trust with my vehicle! More

Harveen is always so kind when I have had my car serviced. I have recently moved about 35 miles away but still drove to Norm Reeves to get my car taken care of because they are alway easy to schedul serviced. I have recently moved about 35 miles away but still drove to Norm Reeves to get my car taken care of because they are alway easy to schedule with and keep me well informed of what is going on. I will continue to make that drive because I trust them to take good care of my vehicle. More

Mo was so helpful! He was patient and friendly! Will definitely return to Norm Reeves for him. He was patient and friendly! Will definitely return to Norm Reeves for him. More

Excellent service since Justin was there. I hope the excellent service continues even when he’s no longer there. I hope the excellent service continues even when he’s no longer there. More

Shelley received an extremely high endorsement from a local reputable mechanic. I was searching for a new dealership after another dealership was sold. A service advisor at the other dealership tried to local reputable mechanic. I was searching for a new dealership after another dealership was sold. A service advisor at the other dealership tried to upsell me on parts that should last many years. The local reputable mechanic advised me to work with Shelley. Shelley is a straight shooting person. More

They are doing very good job Toyota sending coupes help full for us.keep on sending coupons. Appreciate your service full for us.keep on sending coupons. Appreciate your service More