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Edwin Aguilar
Edwin Aguilar at Norm Reeves Toyota Dallas

Edwin Aguilar

SERVICE ADVISOR

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.5
74 Reviews

Languages Spoken

English English

Spanish Spanish

4.5

74 Reviews

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74 Reviews of Edwin Aguilar

May 20, 2026

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Employee Rating

Excellent people in professional work with good communication in good Customer service also, I love the coffee in the mornings. Thank you so much. More

by atanaelmedina16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 20, 2026

Norm Reeves Toyota Dallas responded

We’re delighted Edwin and our team provided professional service and clear communication for your Toyota Camry. It’s great to know you enjoy the morning coffee. Please reach out whenever we can assist again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 16, 2026

Dealership Rating
Employee Rating

I received great customer service from everyone at the dealership. It was very easy to make my appointment, and the entire staff was helpful, friendly, and attentive throughout the process. Everyone made More

by Diamondlady777
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

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May 17, 2026

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with your Toyota Highlander service. We’re glad scheduling your appointment was easy and our team stayed helpful and attentive throughout. It’s wonderful to know everything went smoothly and without stress. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 14, 2026

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Employee Rating

Excellent service from Edwin and Sergio—they are always very friendly and treat you exceptionally well. I highly recommend both of them. Ask for Sergio or Edwin; they are both top-notch. A1PLUS More

by perocaza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Leyva

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May 14, 2026

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with Edwin and Sergio during your recent Toyota service. We’re pleased they provided friendly, attentive care. We look forward to welcoming you back soon. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 13, 2026

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Employee Rating

Edwin was great at taking care of my concerns with my car. I will definitely want him to be my advisor in the future. More

by tkoonsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 13, 2026

Norm Reeves Toyota Dallas responded

It’s great to know Edwin took care of your Toyota Prius concerns so well. We’re glad you plan to work with him again and look forward to helping you in the future. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 13, 2026

Dealership Rating
Employee Rating

En general muy buen servicio y muy responsables. Y cualquier irregularidad tratan de resolver en el mínimo tiempo. More

by zaguitoarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Leyva

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May 14, 2026

Norm Reeves Toyota Dallas responded

Gracias por compartir sus comentarios sobre Norm Reeves Toyota Dallas. Nos alegra saber que nuestro equipo sigue brindándole un servicio eficiente y de alta calidad.

May 09, 2026

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Employee Rating

Service is great Personnel do their job and let me know how much it is going to cause me More

by amparoyates49
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

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May 10, 2026

Norm Reeves Toyota Dallas responded

Thanks for sharing your experience with our Toyota Sienna service. We’re glad our team, led by Edwin, kept you informed about costs and delivered great results. We appreciate your five-star rating and look forward to helping you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 09, 2026

Dealership Rating
Employee Rating

She is very nice person and she give me nice service I like the service More

by Salgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sisi Olaguez

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May 09, 2026

Norm Reeves Toyota Dallas responded

We appreciate your feedback on the service for your Toyota Sienna and for praising Sisi. We look forward to assisting you again soon. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 18, 2026

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Employee Rating

My experience was smooth and great and I was satisfied and I give a thumbs up More

by MICHELLEJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Leyva

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Apr 18, 2026

Norm Reeves Toyota Dallas responded

It’s great to hear your Toyota Camry service was smooth and met your expectations. We appreciate the thumbs up, and we look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 13, 2026

Dealership Rating
Employee Rating

Excellent service. I arrived at 10 am which I scheduled through my Toyota app. The dealership did not receive my appt, however Edwin quickly got started on my maintenan More

by Lizsantillo
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

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Apr 13, 2026

Norm Reeves Toyota Dallas responded

We’re glad Edwin stepped in to sort out the appointment mix up and completed your Toyota RAV4 maintenance in under an hour. It was a pleasure servicing your RAV4 and we look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

April 13, 2026

Dealership Rating
Employee Rating

Excellent service. I arrived at 10 am which I scheduled through my Toyota app. The dealership did not receive my appt, however Edwin quickly got started on my maintenan More

by Lizsantillo
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

Report | Print
Apr 13, 2026

Norm Reeves Toyota Dallas responded

Even with the scheduling hiccup, Edwin jumped right into your Toyota RAV4 maintenance so you were on your way in under an hour. We appreciate your five-star review and look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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