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Norm Reeves Toyota Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.8
5,208 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,208 reviews

January 19, 2024

I am extremely happy with my experience at Cowboy Toyota. Yaela was a true professional and provided great service. The process was very easy and i really enjoyed being able to start my purchase online befor More

by dbury75169
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Yaela and our team here at Cowboy Toyota.

January 19, 2024

This was my brother's first time purchasing a car. Yaela was amazing to help us online since we live an hour away. She listened to our questions and concerns and went above our expectations. We were a More

by amber75169
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Breaud
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Jan 19, 2024 -

Norm Reeves Toyota Dallas responded

Thank you so much for choosing Cowboy Toyota! It's great to hear that Yaela was so helpful to you and your brother. Please let us know if we can be of any more assistance!

January 19, 2024

Yaela Dror she good sales and good services and I highly recommend and will come back More

by Kathydao15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2024 -

Norm Reeves Toyota Dallas responded

Thank you, Kathy, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Yaela and our team, and we look forward to working with you again.

January 18, 2024

David Ruiz was a knowledgeable and informative salesperson. His communication was excellent, and he made the buying process easy. More

by melindatshaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Norm Reeves Toyota Dallas responded

Thank you, Melinda! Here at Cowboy Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 18, 2024

David Ruiz was great to work with. He was polite, knowledgeable and very helpful. Cowboy Toyota is a very good dealership with many good employees. More

by Gshaw6211
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated! David and all of us at Cowboy Toyota are glad to have you as a customer.

January 17, 2024

Great customer service with a very knowledgeable representative! I never felt pressured or rushed to make a final decision. More

by alma.r.santos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Norm Reeves Toyota Dallas responded

It's great to hear that you had such a positive experience, Alma. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Cowboy Toyota!

January 17, 2024

Cowboy Toyota's management is very professional, transparent and provides excellent service with no pressure on the customer. We had sufficent time to look at different vehicles and discuss processe More

by Asad da lion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Breaud, Ivan Williams
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Jan 17, 2024 -

Norm Reeves Toyota Dallas responded

Asad, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cowboy Toyota.

January 16, 2024

Shelly in the service department always takes great care of my vehicle needs, very courteous and professional! More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Norm Reeves Toyota Dallas responded

Jaime, Thank you for taking the time to share your feedback with us. Shelly and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 16, 2024

Ivan and Bob were great. They welcomed me and my dog Bones to the dealership and showed us several vehicles, explaining all the features clearly. They made the whole process More

by Andrea
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Breaud, Ivan Williams, Bob Cannon
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Jan 16, 2024 -

Norm Reeves Toyota Dallas responded

Thank you so much for your wonderful review, Andrea! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Cowboy Toyota!

January 15, 2024

Josh and Courtney gave me excellent customer service made the car buying process extremely smooth and easy! I highly recommend working with these two great people! I can honestly say the best car deal I have More

by Tomassilva953
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney, Joshua Wells
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Jan 15, 2024 -

Norm Reeves Toyota Dallas responded

Thank you, Tomas, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Josh and Courtney, and we look forward to working with you again.

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