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Norm Reeves Toyota Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.7
5,698 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your ...
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,698 reviews

May 25, 2024

Walking into dealerships can always be stressful and overwhelming, but working with Pedro made this a breeze. He answered all my questions and gave me a very good deal on a brand new 2024 RAV4. Not once More

by castanedacindy77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Norm Reeves Toyota Dallas responded

Thank you so much for your wonderful review! We are thrilled that Pedro had the opportunity to provide you with great service. We thank you for choosing Cowboy Toyota!

May 25, 2024

Good doing business with Toyota , Thanks Pedro for your help in my new Corolla Hatchback More

by georgejohnjay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad Pedro was able to help, and we hope to see you again!

May 24, 2024

Great customer service ; hopefully I get the opportunity to do more business in the future More

by richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Breaud, Karissa Carrasco
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May 29, 2024 -

Norm Reeves Toyota Dallas responded

Thank you, Richard, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 24, 2024

Cowboy Toyota’s service is second to none. Service is always completed on time and Shelly Jackowski is absolutely the the best service advisor. More

by BUDTEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 24, 2024

Karissa and Bob went out of their way to make sure my experience here was amazing! Thank you Cowboy Toyota for helping me buy my dream car!! More

by katfrisbee
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Cannon, Karissa Carrasco
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May 29, 2024 -

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Karissa and Bob met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

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May 24, 2024

Great staff! Great service! Process is quick and easy. They go at your pace and willing and eager to help. Go above and beyond to make the best deal for you. Ivan More

by monae.star1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Breaud, Tobias Fulton, Ivan Williams
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May 29, 2024 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 24, 2024

Muy bien ,es una excelente persona muy amable Gracias por mi rav4 nueva - gracias Pedto More

by sandraanaya01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 23, 2024

Josh was great to work with! He was very knowledgeable about the car and process to purchase. More

by Michele G.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Wells
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May 29, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 23, 2024

I feel like i was over charged for my vehicle i am paying 48,000 for 26/27,000 dollar vehicle so I’m happy about my vehicle but I feel like I was scammed honestly More

by ej2680
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Richard Breaud, Karissa Carrasco
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Jun 01, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Tobias Fulton tfulton@cowboytoyota.com Bob Cannon bcannon@cowboytoyota.com

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May 23, 2024

I have bought several cars in my lifetime and I absolutely have had horrible experiences! Buying from Cowboy Toyota was by far the best buying experience I've ever had! I will be bringing my daught More

by Treasure Troll's Lair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Farmer
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May 29, 2024 -

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

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