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Norm Reeves Toyota Dallas

Dallas, TX

4.6
6,330 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 6,330 reviews

September 26, 2026

Shelly Jackowski is an absolute shining star in the service department! I have been going to her for years, and she is the sole reason I keep coming back to this dealership. She always keeps my Camry r More

by TOUVOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2026 -

Norm Reeves Toyota Dallas responded

Knowing that Shelly’s honest advice and clear explanations have earned your trust for years means a great deal to our service department. Our team is pleased we could keep your Camry running smoothly. Thank you for trusting us with your vehicle. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 26, 2026

Shelly Jackowski is an absolute shining star in the service department! I have been going to her for years, and she is the sole reason I keep coming back to this dealership. She always keeps my Camry r More

by TOUVOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2026 -

Norm Reeves Toyota Dallas responded

Hearing that Shelly’s clear explanations and integrity keep you at ease means a lot to our service team. We’re proud to have Shelly caring for your Toyota Camry, and we appreciate the trust you’ve placed in our department over the years. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 25, 2026

In and out in a couple of hours Jan was very nice and welcoming. Some outdoor seating where you can smoke would be nice More

by Kainindark
Recommend Dealer
Yes
Employees Worked With
Older lady with a Eastern European last name. I want to say Jan
Sep 25, 2026 -

Norm Reeves Toyota Dallas responded

We’re glad you were in and out with your Tacoma quickly and felt welcomed by our service team. We appreciate your suggestion for outdoor seating. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 25, 2026

It's always a great experience working with Shelly Give Shelly a raise of 50.00 an hour, ahead deserves it More

by MS_GRANTK
Recommend Dealer
Yes
Employees Worked With
Shelly
Sep 25, 2026 -

Norm Reeves Toyota Dallas responded

Providing reliable, personalized care on your Toyota Camry is at the heart of how our service department operates. Hearing that you’ve always had a great experience means a lot to us. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 24, 2026

He was great. Very professional He was courteous,professional, and friendly. Overall great experience. They made the experience effortless More

by bahsoon_s
Recommend Dealer
Yes
Employees Worked With
Edwin Aguilar
Sep 24, 2026 -

Norm Reeves Toyota Dallas responded

Your praise for our team’s professionalism and courtesy is much appreciated. Hearing that the service on your Toyota Highlander felt effortless is truly rewarding. Your five-star review means a great deal to our service department. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 24, 2026

Excellent service and always on time. Glad to receive the video of work being done. More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2026 -

Norm Reeves Toyota Dallas responded

Your appreciation for the video updates highlights how our service department aims for transparency. We’re glad the service on your Toyota Highlander Hybrid was punctual and of high quality. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 24, 2026

Dealership name has changed, but Shelly J is awesome Customer Service and always has been! More

by Pearl4Runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2026 -

Norm Reeves Toyota Dallas responded

Your Toyota Yaris Sedan continues to receive outstanding care thanks to Shelly. Hearing that you’ve always experienced such reliable support means a lot to our service team. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 23, 2026

I like this dealership. . The service is always friendly and fast. Very knowledgeable service advisors too. More

by tcaccetta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mimi Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2026 -

Norm Reeves Toyota Dallas responded

We’re glad the service on your Toyota RAV4 is welcoming and efficient. Your praise of our advisors’ expertise and prompt support means a lot to our team. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 22, 2026

I had a Good service while I was there at the dealership they were so helpful More

by ROJEDA214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for the five-star rating! We’re glad our service team could help during your Toyota Tundra service. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 19, 2026

Quick easy, hassle free Sergio was great as always, tackled my problem on the car as always. Had me a new tire in a few days More

by Big.B
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Leyva
Sep 20, 2026 -

Norm Reeves Toyota Dallas responded

We’re glad the service on your Toyota Crown was swift and hassle-free. Hearing that Sergio resolved your tire issue promptly and got you back on the road in just a few days means a lot to our service team. LaTris Price-Customer Relations Manager-latris.price@normreeves.com