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Norm Reeves Toyota Dallas

Dallas, TX

4.6
6,158 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 6,158 reviews

May 29, 2026

Always efficient and Shelly is great she cares about her customers all the time thank you More

by OCTAVIOJAQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Norm Reeves Toyota Dallas responded

We’re glad to hear our service was efficient and that Shelly’s attentive support made all the difference. Thank you for your kind words and for trusting us with your Toyota. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 29, 2026

No pressure, fast service department, offered free shuttle while waiting. Overall very good experience, would return and recommend to others. More

by Tim C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harveen Toor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geraldo?
May 29, 2026 -

Norm Reeves Toyota Dallas responded

We’re happy our team provided pressure-free, swift service and a free shuttle for you. We appreciate your recommendation and your plan to return. We look forward to caring for your Toyota Camry again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 28, 2026

Pedro C helped me find the car I wanted it. The process was fast and easy. Thank you!! More

by eestrada91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Palma
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Norm Reeves Toyota Dallas responded

We appreciate your feedback. It’s great that Pedro made the process fast and easy and helped you find the Toyota you wanted. Enjoy every drive. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 28, 2026

Fast and efficient I had a great experience with Norm Reeves Toyota. Harveen took great care of me. More

by Paulagent23
Recommend Dealer
Yes
Employees Worked With
Harveen Toor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harveen Toor
May 28, 2026 -

Norm Reeves Toyota Dallas responded

We’re thrilled to hear that Harveen provided fast, efficient service for your Toyota. Thank you for your trust, and we look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 28, 2026

I brought my vehicle in for an issue that required a detail. When I received it back the original issue was not addressed. When I reached back out to the service advisor he placed the blame on me. I was More

by Gearshifty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin Aguilar
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026 -

Norm Reeves Toyota Dallas responded

We sincerely apologize for your experience and the frustration this has caused. This is not the level of communication or service we strive to provide. Your concerns about the original issue not being addressed and how this was handled are taken very seriously. We would appreciate the opportunity to make this right—please reach out to us directly so we can review what happened and work toward a resolution. Thank you for bringing this to our attention. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 27, 2026

Fue un buen vendedor si me gusto como nos atendio y nos explico muy bien todo el proceso altamento lo recomiendo More

by Anabel Barrto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026 -

Norm Reeves Toyota Dallas responded

What a pleasure to hear you felt well cared for during your Toyota Camry Hybrid purchase and that our team explained every detail clearly. Thank you for recommending us so highly. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 27, 2026

It was a pleasure speaking with Pedro again on a new car purchase. Very helpful and will return for my next purchase. More

by gerardoestrada1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Palma
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for choosing us again for your new Toyota Tundra and for sharing your positive experience with Pedro. We’re pleased he could make the process smooth and straightforward. We look forward to assisting you with your next purchase. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 28, 2026 -

gerardoestrada1971 responded

Everyone there is awesome

May 27, 2026

I had a great experience at this dealership. The entire process was smooth, straightforward, and stress-free from start to finish. David Blas was extremely professional, courteous, and knowle More

by ETERNAL919
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2026 -

Norm Reeves Toyota Dallas responded

It’s wonderful to hear your car-buying journey was smooth and stress-free. David enjoyed taking time to understand your needs without applying pressure so you felt confident about your used Toyota. We appreciate your recommendation and wish you many great drives ahead. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 26, 2026

From the moment my walked in the dealership we welcomed and treated professionally through the complete process. More

by rick@thetroutshow.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2026 -

Norm Reeves Toyota Dallas responded

It’s wonderful to hear you felt welcomed and received professional service throughout your visit. Luis and our staff are pleased the purchase of your Toyota went smoothly. Please let us know if there is anything else we can assist you with. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 25, 2026

We had an amazing experience at Norm Reeves Toyota Dallas! Go see Jesus Rico. He was great and got us the best deal on a new 2026 Toyota 4Runner. More

by macykeisen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rico
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2026 -

Norm Reeves Toyota Dallas responded

We’re delighted you had a fantastic experience with our team. Congratulations on your new 2026 Toyota 4Runner, and we’re glad Jesus helped make the process seamless. LaTris Price-Customer Relations Manager-latris.price@normreeves.com