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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,307 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,307 reviews

February 23, 2022

Nate listened and answered the million questions I had. He was very kind and helpful. More

by Isabella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Asmus
Feb 24, 2022 -

Norm Reeves Toyota Dallas responded

Isabella, We are very happy to hear Nate provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 23, 2022

Couldn’t have asked for a better experience, Monica was amazing. Definitely will come back. More

by Jessicamdavidson00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Garcia
Feb 23, 2022 -

Norm Reeves Toyota Dallas responded

Thank you, Jessica, so much for choosing Cowboy Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance!

February 23, 2022

I really appreciate Cowboy Toyota treating me like family. My 3rd vehicle I have purchased from them in 11 years always impressed. The best customer service. More

by amcnutt2
Recommend Dealer
Yes
Employees Worked With
Scott Henderson
Feb 23, 2022 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 23, 2022

Best Dealership I’ve ever dealt with. Justin Archer is the absolute BEST service Advisor and very caring. I bought my car from Family Toyota almost 4 years ago but will not take my car ANYWHERE But Cowboy More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Norm Reeves Toyota Dallas responded

Cathy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 23, 2022

Shelly is the BEST! !!! She is the mainr eason we would never consider taking our car anywhere else!!! Have you given her a raise or bonus lately??? More

by GoDallasStars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Norm Reeves Toyota Dallas responded

It's great to hear that Shelly was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Cowboy Toyota!

February 22, 2022

Excellent customer service from David Ruiz Great experience overall, it was a very smooth process from being to end More

by maccruz12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Breaud
Feb 23, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear David was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 22, 2022

The dealership was attentive to my needs with quick and fast service. Quick paperwork and great with quotes. More

by euroracr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Farmer, LEESHA BARNES
Feb 23, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

February 22, 2022

We wanted a 4Runner in a limited color. Rodney was extremely helpful throughout the entire process. More

by katrinanyoung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Houston
Feb 23, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Rodney delivered such a great experience!

February 22, 2022

Rodney Houston, up-front person. Military veteran like myself. Easy to work with.Second time we had bought a vehicle from him... Dealership-disappointed- No one from the dealers More

by jkwallace005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel in Finance, Rodney Houston
Feb 23, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to submit a review. We are so glad Rodney could assist you with your vehicle purchase. We truly appreciate your business. We apologize, however, that you were not greeted upon your arrival nor acknowledged that you were valued, repeat customers. If you would like to further discuss your concerns, feel free to contact us at your convenience.

February 22, 2022

Rodney was upfront from the beginning and very easy to work with. He made it well worth the 4 hour drive to get the truck I wanted! The paperwork was quick and painless, never pushy. More

by nhunn521
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Houston
Feb 23, 2022 -

Norm Reeves Toyota Dallas responded

It's great to hear that Rodney was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Cowboy Toyota!

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