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Norm Reeves Toyota Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.8
5,307 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,307 reviews

February 21, 2022

Monica was great and really helpful. She and everyone I worked with took the time to answer all my questions. More

by Mdavis_211
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Garcia
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Feb 21, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Monica and our team, and we look forward to working with you again.

February 19, 2022

Went in to simply look and walked away with a lease. The process was quick and painless. More

by Leannewoodard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota, Leanne. We appreciate your feedback and great rating. We're glad we were able to help. We look forward to having you as one of our valued customers for years to come. We hope you enjoy your new lease, Leanne!

February 19, 2022

Overall great experience! Always prefer a little less back & forth when buying a car but super happy with Chris & the dealership! More

by Dawn D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Imelda, Chris Farmer
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Feb 20, 2022 -

Norm Reeves Toyota Dallas responded

Congratulations on your new purchase, Dawn! Thank you for sharing your thoughts about your great experience with Cowboy Toyota. We're glad to hear that you found your experience with Chris to be a positive one. We appreciate your business, Dawn.

February 18, 2022

Quickest car buying experience to date from price negotiations to financing. Finance also isn’t pushy to sell additional warranty. Friendly and efficient as all car buying experiences should be! More

by Tnguyen543
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Breaud, Tobias Fulton
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Feb 20, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cowboy Toyota. Congratulations on your new purchase!

February 17, 2022

They were good people they worked with me and put me in a nice car More

by Stacyonken45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Breaud, Monica Garcia
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Feb 17, 2022 -

Norm Reeves Toyota Dallas responded

Stacy, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

February 17, 2022

Shelly is a fantastic service adviser. Maintenance and repairs seem as expected. No complaints at this time More

by HL22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2022 -

Norm Reeves Toyota Dallas responded

We appreciate your business, Shelly and our service team look forward to serving you again soon!

February 16, 2022

My experience with Billy at Cowboy Toyota has been great. It was a smooth process, Billy made sure he communicated with me along the way. More

by jfleming0330
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2022 -

Norm Reeves Toyota Dallas responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Billy could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

February 16, 2022

Clean please. good service deparment.friendly people.fell like home.sales man Mr.David DJ. Jons.good man.he explain step by step all the features on my Toyota Rav 4 More

by robertovazquez25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adriana, David "DJ" Jones
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Feb 15, 2022 -

Norm Reeves Toyota Dallas responded

Robert, Thank you! David, Adriana, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

February 15, 2022

Everything went smooth, nothing to complain about but it did take awhile to pair my phone with the vehicle. More

by Big D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liane Mann
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Feb 15, 2022 -

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

February 14, 2022

David DJ Jones was amazing! He made sure to take great care of me! The experience was quite rewarding and enjoyable! I will absolutely recommend others go to David DJ Jones and Cowboy Toyota!!! :-) More

by Casaundra Ensley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David "DJ" Jones
Report | Print
Feb 14, 2022 -

Norm Reeves Toyota Dallas responded

It's great to hear that DJ was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Casaundra, for choosing Cowboy Toyota!

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