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Norm Reeves Toyota Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.8
5,298 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,298 reviews

November 17, 2021

It was easy to make a service appointment for first thing in the morning. All I needed during this visit was a state inspection and an oil change and vehicle safety check, I was in and out of Cowboy Toyota More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BOBBIE ADKINS
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Nov 17, 2021 -

Norm Reeves Toyota Dallas responded

Mark, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 14, 2021

It was a very easy process and was straightforward to work with David and the team. More

by Chandler.zac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2021 -

Norm Reeves Toyota Dallas responded

Zac, Thank you for sharing your experience with us! We're happy to hear it went well working with David and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 11, 2021

Nice, easy laidback business. Much appreciated. Didn’t feel like they were the typical hard sales pressure; no extra nonsense. More

by TxT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Henderson
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Nov 12, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 11, 2021

Shelley is far and away the most honest, knowledgeable and ethical service advisor I’ve ever known at a Toyota dealership. More

by eshavin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2021 -

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that Shelly had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Cowboy Toyota. Please don't hesitate to reach out if you need anything else.

November 08, 2021

Justin Auchter is excellent. He is professional, courteous and always takes care of my car! Highly recommend! More

by jshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for leaving this wonderful feedback for Justin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

November 08, 2021

This is by far the absolute best that I have had at any dealership! Excellent More

by jeradavidson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Garcia
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Nov 09, 2021 -

Norm Reeves Toyota Dallas responded

Jera, Thank you for choosing Cowboy Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 07, 2021

Awesome customer service in the service department. Shelly Jackowski is the best service advisor ever! More

by BUDTEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liane Mann
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Nov 07, 2021 -

Norm Reeves Toyota Dallas responded

Quality customer service is always our number one priority, and we're happy to hear that Shelly met your expectations. Thank you for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

November 06, 2021

Very good in the service department. Mrs. Barnes is very knowledgeable in this area. Will be back. More

by david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LEESHA BARNES
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Nov 06, 2021 -

Norm Reeves Toyota Dallas responded

Thank you, David, we are very happy to hear that Leesha provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 05, 2021

David was absolutely awesome from the start. He was very friendly and full of good vibes. He is definitely the go to guy for a new car purchase. 10/10 recommended! More

by Estherrocha1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your thoughts about your experience with David and our team here at Cowboy Toyota. We appreciate your business and hope to see you again soon!

November 05, 2021

David was a great help! He was very patient and knowledgeable. Will definitely come back! More

by Elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for your very kind review, Elizabeth! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cowboy Toyota.

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