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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,297 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,297 reviews

October 09, 2021

Service was done ahead of schedule. Will recommend them to friends and will use them for next service. More

by NV Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 08, 2021

Upon our arrival, the sales associate David Riuz was very welcoming, respectful and friendly. Mostly it was because of him we were encouraged to for go the previous salesman we were working with at another d More

by alexanderktarley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2021 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, Alexander, and for taking the time to leave us this wonderful feedback. It's great to hear that David delivered such an excellent experience.

October 08, 2021

Scott went above and beyond to be helpful and accommodating for me. Keeping me informed as to when the car was arriving and staying late to make sure the deal was made. More

by ab
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Henderson
Oct 10, 2021 -

Norm Reeves Toyota Dallas responded

We are very happy to hear that Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 07, 2021

I always enjoy working with Billy Goss. This is my 3rd vehicle that I have pruchased from him. He has a great personality, and he always makes me feel like a part of his family. I highly recommend him to More

by rebeccalayne18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Breaud
Oct 10, 2021 -

Norm Reeves Toyota Dallas responded

Rebecca, thank you so much for choosing Cowboy Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! We look forward to assisting you with any future vehicle needs.

October 07, 2021

Mr DJ knows his cars and how to treat his clientele. Please look for him if you need some assistance with finding a new car. Also, Carlos is the bomb in customer service, maintenance. More

by sunny.williston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David "DJ" Jones
Oct 07, 2021 -

Norm Reeves Toyota Dallas responded

It's fantastic to hear that DJ provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Cowboy Toyota!

October 06, 2021

My service advisor took excellent care of me. Shelly’s very responsive and kept me well informed and took care of every detail More

by billmantz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 06, 2021

Shelly jackowski was excellent. She told me what I had to do. She explained why. She was sharp and very nice. More

by Userbwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Shelly to be a positive one at Cowboy Toyota. Please don't hesitate to reach out if you need anything else.

October 04, 2021

We come to this dealership just to work with Leanne. This is the third car we have bought from her in four years. I like to deal with someone who is knowledgeable and honest. Liane is both. She mana More

by etterjs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liane Mann
Oct 05, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with Liane. We're glad to hear we delivered such a great experience!

October 01, 2021

i had a terrific experience working with david dj jones. he remembered n reminded of a previous visit to the dealership over 2 years ago. i had forgotten all about that trip. really great experience. got a More

by jeffreyflusche
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David "DJ" Jones
Oct 03, 2021 -

Norm Reeves Toyota Dallas responded

Thank you, Jeffrey, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with DJ and our team, and we look forward to working with you again.

October 01, 2021

thank you Cowboy Toyota for a positive experience with thank you Cowboy Toyota for a positive experience with my 1st 5,000 mile check up .. Ms Bobbie Adkins ( service tech ) was very courteous and frie More

by Jack Lewis
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
BOBBIE ADKINS
Oct 03, 2021 -

Norm Reeves Toyota Dallas responded

Thank you, Jack, for letting us know what a great job our staff did in servicing your vehicle! We pride ourselves on our great customer service and work to make sure that our dealership is a place where everyone is treated fairly.

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