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Norm Reeves Toyota Dallas

Dallas, TX

4.6
6,158 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 6,158 reviews

May 24, 2026

5k Service was quick and easy with my appointment I had with Sergio. I will definitely be back for my future services to Norm Reeves Toyota Dallas and will request for Sergio every time! More

by chris.h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2026 -

Norm Reeves Toyota Dallas responded

We’re pleased your 5K service was smooth and efficient with Sergio. Thank you for trusting us with your Toyota. We’ll be ready to have Sergio assist you on your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 23, 2026

Did what I asked, provided questions for my car's evaluation and made some good recommendations for next service. More

by bd4739
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Leyva
May 23, 2026 -

Norm Reeves Toyota Dallas responded

Sergio and our team are glad we could fulfill your requests and provide helpful recommendations for your Camry’s upcoming maintenance. We look forward to assisting you when it is time for that follow up. Thank you for trusting us with your Toyota. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 22, 2026

Carmelo was very professional, helpful, and easy to work with throughout the entire process. He answered all our questions, made everything smooth, and provided excellent customer service. I highly recommen More

by spyro_m2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmine Liuzzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalisa Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026 -

Norm Reeves Toyota Dallas responded

We are so touched by your thoughtful review of Carmelo and the team! Thank you for allowing us to earn your business! - Norm Reeves Toyota Dallas

May 22, 2026

Satisfied with the service especially when notified about sale prices. Also, the care they showed for the car maintenance. More

by cisneroscarolina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harveen Toor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026 -

Norm Reeves Toyota Dallas responded

Hi Cisneros! We're delighted to know you're satisfied with our service and communication about sale prices at Norm Reeves Toyota Dallas. We also love to hear that our team has shown exceptional care for your car's maintenance! Safe travels!

May 22, 2026

Shelly is the best! She was so helpful and friendly. I always look forward to working with her. More

by john.sturdivant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

Norm Reeves Toyota Dallas responded

It’s fantastic to hear Shelly provided such helpful and friendly support during your Toyota Highlander service. We appreciate your loyalty and look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 21, 2026

I was very happy with your service and my service manager BOB BOSTLEY and the service boy harveen toor they were very helpful thank you 👍 More

by DJACOB405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harveen Toor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Norm Reeves Toyota Dallas responded

It’s great to hear you’re happy with the service on your Toyota RAV4. Harveen was glad to help and appreciates your kind words. Thank you for trusting us with your maintenance needs. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 21, 2026

Gracias don Pedro por su tiempo y su amabilidad, estamos contentos por el nuevo vehículo que nos ha ayudado a financiar. Gracias por su paciencia gracias por atendernos y por su excelente trabajo More

by nelmartgarmendia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Norm Reeves Toyota Dallas responded

It’s wonderful to hear Pedro provided patient, friendly service during your financing process. Congratulations on your new Toyota Tacoma and thank you for sharing your kind feedback. We look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 21, 2026

Exelente atención de parte de Pedro Cachay muy tranquilo y paciente a la hora de explicarte las cosas , cada duda que tuve me las respondía y eso súper importante para nosotros como clientes, definitivament More

by rolter762
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for highlighting how patiently Pedro explained everything and answered your questions. Congratulations on your new 2026 Toyota Tacoma and we hope it brings you many happy miles. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 20, 2026

Excellent people in professional work with good communication in good Customer service also, I love the coffee in the mornings. Thank you so much. More

by atanaelmedina16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Norm Reeves Toyota Dallas responded

We’re delighted Edwin and our team provided professional service and clear communication for your Toyota Camry. It’s great to know you enjoy the morning coffee. Please reach out whenever we can assist again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 19, 2026

I waited 2 hours for an oil change although not the service advisors fault. The technicians never informed the service advisor of what was going on. Apparently I had some transmission fluid that leaked More

by rob55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026 -

Norm Reeves Toyota Dallas responded

Rob, we appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. Please contact us directly. LaTris Price, Customer Relations Manager-latris.price@normreeves.com