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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,297 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,297 reviews

August 24, 2021

Excellent experience - very efficient and knowledgeable staff. Great facility. Solved my issue quickly and did a great job explaining all of my options. Would definitely use them again. More

by MS
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cowboy Toyota.

August 23, 2021

Wonderful, clean, spacious waiting areas. I had some bird droppings on the windshield, and the free wash removed them. More

by pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Norm Reeves Toyota Dallas responded

Pat, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 23, 2021

Thank you to my sales person Monica for the deal and new car approval excellent More

by vr4632
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Garcia
Aug 24, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear Monica and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 23, 2021

I enjoyed Scott’s mild mannered attitude. He’s soft spoken and he never rushed me through anything. I appreciate his attention to meeting my needs when it came to choosing a car. I came in wanting a RA More

by mollylozano099
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Henderson
Aug 23, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again!

August 22, 2021

Shelly in service is great. She always keeps you informed and won't try to get you to do unnecessary services. More

by jas.mckinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Norm Reeves Toyota Dallas responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Shelly met your expectations. Thank you for choosing Cowboy Toyota. We look forward to having you as one of our valued customers for many more years to come!

August 22, 2021

Shelly Jackowski listens and answers my questions, If she doesn't know she will look it up. I couldn't ask for anything more. I would recommend her if your vehicle needs repairs or maintenance. More

by wjstevens46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
Aug 23, 2021 -

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

August 22, 2021

Provided many demonstrations for the many saftey features being provided on this SUV and answered any of the many questions asked of myself and my kids More

by stevensconnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Scott Henderson
Aug 23, 2021 -

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

August 21, 2021

As a first time car buyer, Mr. Houston was very helpful and I was able to get the car I wanted. Received really great service! More

by car-buyer_r4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Houston, Richard Breaud
Aug 23, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cowboy Toyota.

August 21, 2021

Great dealership. It’s never taken long for me to receive help and I’ve walked out with a new truck both times I’ve come. Liane is the sweetest woman and made the entire process easy! More

by dennisbeaudo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liane Mann
Aug 23, 2021 -

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that Liane had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new truck. Please don't hesitate to reach out if you need anything else.

August 20, 2021

I would like to commend my dealer Ms Liane Mann for everything she has done for us. She is very accommodating and provides updates with your deal. I just came to the US, this is my first car and she wa More

by Aileen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liane Mann
Aug 23, 2021 -

Norm Reeves Toyota Dallas responded

Aileen, thank you so much for your wonderful review! We are thrilled that Liane had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Cowboy Toyota!

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