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Norm Reeves Toyota Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.8
5,286 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,286 reviews

July 06, 2021

They did a great job finding me a car, and were very easy to work with my delays. More

by chris.ayoub1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liane Mann
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Jul 06, 2021 -

Norm Reeves Toyota Dallas responded

Thank you, Chris! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

July 06, 2021

They change in price or interest at the end. They must respect a price and not play you low price, I raise your interest or I give you more time. More

by Alexarauz2014
Price
Recommend Dealer
No
Employees Worked With
Monica Garcia
Report | Print
Jul 23, 2021 -

Norm Reeves Toyota Dallas responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Tobias Fulton tfulton@cowboytoyota.com Bob Cannon bcannon@cowboytoyota.com

July 05, 2021

Justin Achter is THE BOMB!! Love him!! He always treats me like I’m the most special customer in the world! I feel like I’m a VIP! More

by Dr. Amy A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2021 -

Norm Reeves Toyota Dallas responded

We appreciate your business here at Cowboy Toyota. We're looking forward to sharing this fantastic review with Justin and our team.

July 03, 2021

Service was good and we're really helpful with the information that I needed. The finance manager was really friends and so was my consultant Monica. More

by Palaniappan M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Garcia
Report | Print
Jul 04, 2021 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 03, 2021

Best and easiest car buying experience I've ever had. More

by buggaloo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liane Mann, Richard Breaud
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Jul 04, 2021 -

Norm Reeves Toyota Dallas responded

Here at Cowboy Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 03, 2021

This has been the best car buying experience! I thought it would take hours! But David made it very easy and took his time to explain everything! More

by m.mariefaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Breaud
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Jul 04, 2021 -

Norm Reeves Toyota Dallas responded

We are very happy David provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 03, 2021

Great experience! Quick and easy! David was very professional, nice and made the experience smooth! More

by annahbruno9327
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Breaud
Report | Print
Jul 04, 2021 -

Norm Reeves Toyota Dallas responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with David and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 03, 2021

Justin goes above and beyond customer service. He always keeps you up on what is going on and makes it as expedient as possible. He is totally up your car and its needs and what it takes to get back on th More

by prius guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota, your feedback and rating mean a lot to us. We're glad to hear that Jujstin is always able to help, and we hope to see you again!

July 02, 2021

DJ is awesome! He stayed way after closing time and got me an awesome car! He’s the best, very informative, and answered all my questions. More

by Fbarragan583
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David "DJ" Jones
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Jul 02, 2021 -

Norm Reeves Toyota Dallas responded

Thank you so much for choosing Cowboy Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance!

July 02, 2021

David Ruiz is the best Dealer I have been with and has gave me the best price for my New Corolla Se I would recommend to go with him because he will give you the best offer. More

by Alex Guerrero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2021 -

Norm Reeves Toyota Dallas responded

It's fantastic to hear that David provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Cowboy Toyota!

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