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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,286 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,286 reviews

July 02, 2021

Sales associate Liane is an awesome salesperson and even better individual. She is very knowledgeable about the Toyota brand and we couldn’t have asked for a better car buying experience. Our finance associ More

by BUDTEX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liane Mann, Richard Breaud
Jul 02, 2021 -

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Cowboy Toyota!

July 01, 2021

This dealership has been very responsive to my questions and easy to deal with. I bought an Avalon from them in 2014. I am very pleased with the sales and the service departments. My new Highlander is beaut More

by Red
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Hernandez, Liane Mann
Jul 01, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us! We're happy to hear it went well with Liane. We hope you enjoy your new Toyota Highlander! We truly appreciate your feedback!

July 01, 2021

I called on Wednesday morning and had an appointment Thursday morning. I was in Texas due to the passing of my mother and needed an oil change and fluids checked. I was in and out is less than an hour More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to leave us this great review. We're happy to hear that Shelly was able to help you. We're truly sorry about the loss of your mother, Susan.

July 01, 2021

This was way easier than getting a rental car. I highly recommend monica More

by Haleyjune08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Breaud, Monica Garcia
Jul 02, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Monica delivered such a great experience!

July 01, 2021

David Ruiz, very friendly, very polite, talkative and very helpful. More

by hikaruwakashima
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 01, 2021

I visited the dealership for my 30,000-mile inspection. But since my 36-month lease agreement was coming to an end, I decided to also inquire about my end-of-lease options. As always, I was greeted with co More

by talk_to_me_goose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Garcia
Jul 01, 2021 -

Norm Reeves Toyota Dallas responded

Wow! Thank you so much for this great five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cowboy Toyota. We look forward to having you as one of our valued customers for years to come.

Jul 01, 2021 -

talk_to_me_goose responded

I simply gave credit where credit was due. You guys rock!

June 30, 2021

David was so welcoming as soon as I walked in. He did everything he could for me to be able to purchase my first car for me and my little family. For that I’m super happy!! Thank you DJ !!! More

by Ayetsi Resendiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Breaud, David "DJ" Jones
Jun 30, 2021 -

Norm Reeves Toyota Dallas responded

Congratulations on your new purchase, Ayetsi! Thank you for choosing Cowboy Toyota, your feedback and rating mean a lot to us. We're glad that David was able to help, and we hope to see you again!

June 29, 2021

David Was very helpful throughout the whole process i came in Just to look at a sequoia With my family and David persuade us to get it without vbeing pushy and kept us in our budget More

by Joselgarcia860
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your thoughts about your experience with David here at Cowboy Toyota. We appreciate your business and hope to see you again soon!

June 28, 2021

This Jacob is the real deal!!!!!! I got denied on my state registration because of a missing VIR, which I "thought" was automatic in the system...(since the state knows EVERYTHING bout your vehicle) wel More

by boz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JACOB FEGRAEUS
Jun 29, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear Jacob was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 28, 2021

Great experience! I am super happy with my rav 4, Scott took his time in showing us every single detail on the car and for that I greatly appreciate it! More

by Vmartinez111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Henderson
Jun 29, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Scott here at Cowboy Toyota.

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