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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,291 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,291 reviews

May 08, 2021

Billy was great to work with! He made the whole process easy and smooth. He listened to what I wanted, respected the things that were important to me, and didn’t pressure me into anything. Thank you, I l More

by sheastock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel. The guy that completed my paperwork., Richard Breaud
May 08, 2021 -

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Billy to be a positive one. We hope you enjoy your new Camry! Please don't hesitate to reach out if you need anything else.

May 08, 2021

Mr. David DJ Jones, helped my wife and I finance out first vehicle. He gifted us with an utterly AMAZING, & pleasurable experience! Hands down he is the best car salesman I have ever done business with. More

by Dashon51bright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bret from the finance department, was great!, David "DJ" Jones
May 10, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with DJ here at Cowboy Toyota.

May 07, 2021

Service was easy to schedule, done quickly and professionally, and everyone was very helpful.. Can't believe how much smoother it feels. Didn't realize that it was even not as smooth as new unti More

by marysolis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Norm Reeves Toyota Dallas responded

Mary, thank you for sharing your thoughts about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

May 07, 2021

Very helpful and respectful in helping the process of getting my first real car. I came in with my mom to help with process and things went fairly smooth in our appointment with Walter. More

by jmc15b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Parker Jr.
May 08, 2021 -

Norm Reeves Toyota Dallas responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Cowboy Toyota!

May 07, 2021

David “DJ” Jones was the best! He made this whole deal so effortless. He went above and beyond to make sure this was a great experience. I’ve leased many cars, and this was by far my easiest. More

by Kelseamulhern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David "DJ" Jones
May 07, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us, Kelsea! We're happy to hear DJ was so helpful to you, and we hope you enjoy your new vehicle. We truly appreciate your feedback!

May 06, 2021

Today I was at cowboy Toyota, and David Ruiz attended me. He was very clear, friendly, and professional. He made sure I understood everything well. More

by fxmay21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with David, and we look forward to working with you again.

May 05, 2021

I have been searching for a suv for my daughter for about two weeks. No dealership within a three state radius (Louisiana, Mississippi and Houston area) could find what I wanted. Today I was ready to give up More

by LaLady
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Farmer
May 05, 2021 -

Norm Reeves Toyota Dallas responded

Deb, Thanks for your feedback on your recent visit to Cowboy Toyota. I'm glad to hear that Chris was able to assist you and your daughter with such a positive experience. We hope your daughter will enjoy her new SUV new vehicle!

May 05, 2021 -

LaLady responded

Keep up the good honest work 😃

May 05, 2021

Great scheduling and intake - scheduled online and just drove into the service department, where I was greeted promptly. 10,000 mile checkup and state inspection were completed within an hour and car was More

by Jhwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BOBBIE ADKINS
May 05, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. Bobbie and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cowboy Toyota.

May 03, 2021

Monica Garcia was great, made the process quick and easy and fast. I will recommend friends and family to the great experience I had there. More

by ken6712
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Garcia
May 04, 2021 -

Norm Reeves Toyota Dallas responded

Ken, Thanks for sharing your thoughts about your experience working with Monica here at Cowboy Toyota. We appreciate your business and hope to see you again soon!

May 03, 2021

I walked into the dealership to get an oil change and was approached by Mr. DJ. He was pleasant from the start. He made me feel comfortable and reassured me of all processes. I can appreciate the salesman h More

by Ashley S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David "DJ" Jones
May 04, 2021 -

Norm Reeves Toyota Dallas responded

Ashley, Thank you for your very kind review. David and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cowboy Toyota. Congratulations on your new 2021 vehicle!

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