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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,292 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,292 reviews

May 03, 2021

Monica Garcia was great, made the process quick and easy and fast. I will recommend friends and family to the great experience I had there. More

by ken6712
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Garcia
May 04, 2021 -

Norm Reeves Toyota Dallas responded

Ken, Thanks for sharing your thoughts about your experience working with Monica here at Cowboy Toyota. We appreciate your business and hope to see you again soon!

May 03, 2021

Monica was great, she was very friendly helpful and very patient with me as I was trying to choose the right vehicle, it took me some time to find the right one, she explained to me the prices and gave me i More

by Maricelah765
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Garcia
May 04, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota, your feedback and rating mean a lot to us. We're glad Monica was able to help, and we hope to see you again!

May 03, 2021

Liann was wonderful to work with. We are the type of people who buy cars new and keep them for many years, but even though we had told her that in the beginning (and she knew we would not be repeat cust More

by MarkB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liane Mann, Richard Breaud
May 03, 2021 -

Norm Reeves Toyota Dallas responded

Congratulations on your new vehicle, Mark! We are so glad that Liane and our sales team had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 03, 2021

Billy was very easy to work with. I told him what I wanted and he told me the process. He worked with me to get me my VSPP discount with no hassles. More

by Dany Benjamin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Norm Reeves Toyota Dallas responded

Dany, Thank you so much for your excellent review! We are so glad that Billy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

May 02, 2021

David and Richard were very kind and friendly, answered all our questions with lots of patience. It was our first time buying a car at a dealer and there were many. They never rushed us or pressured us to More

by Francisco Garces
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Breaud
May 02, 2021 -

Norm Reeves Toyota Dallas responded

Francisco, it's fantastic to hear that David and Richard provided you with great customer service while assisting you with your new SUV! We truly appreciate the opportunity to do business with you. Thank you for choosing Cowboy Toyota.

May 02, 2021

I happened upon Liane a few months ago when coming in to look at an SUV. She was helpful, warm, just a great personality. We didn’t end up buying right away due to a lease not being up yet but went back thi More

by Ash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liane Mann
May 02, 2021 -

Norm Reeves Toyota Dallas responded

Thank you so much, Ash, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Liane and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 02, 2021

This is the 2nd vehicle I have purchased with David DJ Jones. I wasn’t sure what I wanted but after discussing different vehicles I was able to make a decision and have my new camry. I appreciated the pat More

by TThompson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David "DJ" Jones
May 02, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Cowboy Toyota are glad to have you as a customer.

May 01, 2021

Liane was fantastically helpful and extremely communicative. Any information I needed was just a text or email away. She took great care of me. Shelly was also very helpful in the taking care of More

by RY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liane Mann, Tobias Fulton
May 02, 2021 -

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Liane, Shelly, and our team met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come! Congratulations on your new vehicle!

May 01, 2021

I have purchased 5 Toyota vehicles from this same dealership. Octavio is the best sales person! He is very helpful. Great service all around. My new Rav4 Hybrid is great. More

by rlg214_714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Breaud, Octavio Mendoza, LEESHA BARNES
May 01, 2021 -

Norm Reeves Toyota Dallas responded

We are very happy to hear that Octavio provided you with such a positive experience! We sincerely value your business and hope you enjoy your new RAV4. We look forward to serving you again!

April 30, 2021

From the moment I met David, he made me feel super comfortable. He was very kind and professional and made The Whole experience a smooth one ! More

by Yvette Duarte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Stevens, David "DJ" Jones
May 01, 2021 -

Norm Reeves Toyota Dallas responded

Thank you, Yvette! Here at Cowboy Toyota, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience working with David, and it was a pleasure having you at the dealership. We appreciate your review!

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