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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,297 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,297 reviews

April 17, 2021

I need a buying experience that is straightforward and streamlined. Cowboy Toyota is both. David Ruiz and Brett were able to get us the car we needed at an excellent price. More

by maryvvp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett
Apr 19, 2021 -

Norm Reeves Toyota Dallas responded

Thank you, Mary! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David and Brett met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

April 17, 2021

Wife and I bought our second car this week from Cowboy Toyota and salesmen Billy and Rodney both went far and above your average purchasing experience. Their patience LOL with my wife and I while we spen More

by hmpearce01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Houston
Apr 19, 2021 -

Norm Reeves Toyota Dallas responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 17, 2021

Billy is the BEST!! He went above and beyond his duties. I have never experienced a car sale as simple and easy as he made it. More

by tcrow1251
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Norm Reeves Toyota Dallas responded

We are very happy Billy provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 16, 2021

The service department was quick and efficient . They even washed my car! I am glad I purchased my car here and use their service department. More

by S. H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We appreciate your business. Thank you for choosing us.

April 15, 2021

Liane was fantastic. She made the process super easy, no pressure, no tactics. Just trying to help me find the right car. Thank you Liane! More

by mlimaye71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liane Mann
Apr 16, 2021 -

Norm Reeves Toyota Dallas responded

Congratulations on your new purchase! Thank you for letting us know what a great job Liane did answering your questions and finding you the best deal! We pride ourselves on our great customer service and work to make sure that our dealership is a place where everyone is treated fairly.

April 14, 2021

David was an amazing salesman! He was very helpful and generous. He was able to speak in Spanish and English with me and my grandma. More

by sankarely25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to review your car buying experience at Cowboy Toyota. We are glad that David provided fantastic customer service to you and your grandma.

April 14, 2021

David Ruiz was amazing and he was very helpful. I appreciate all of his help getting me my new Rav4! I recommend asking for him when coming here. More

by Sandra sanchez
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for the recommendation of Cowboy Toyota. We are glad that David provided amazing customer service. Enjoy your new Rav4!

April 14, 2021

Clear communication. Providing cell phone for contact because calling the main number is worthless. Quick turnaround. Making sure I had a loner car and helped me with car seats transfer. More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Norm Reeves Toyota Dallas responded

We appreciate you taking the time to comment on your experience at Cowboy Toyota. We are glad you had clear communication and a quick turnaround. We look forward to seeing you again.

April 13, 2021

It was quick and easy to schedule my appointment. When I got there, the staff was very friendly and courteous. I'm so glad I'm part of the Toyota family now. More

by ZachH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LEESHA BARNES
Jun 09, 2021 -

Norm Reeves Toyota Dallas responded

We are also glad to have you as part of the Toyota family. Cowboy Toyota will always do our best to provide you with top notch customer service whether it be for sales or service.

April 12, 2021

Fast, easy, friendly. I was in and out of there with my new Tacoma in 2 hours, and able to enjoy the rest of my day and show off my new truck! More

by Ashleyeship
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The finance guy I felt with is not on here but he was great!, Liane Mann
Jun 09, 2021 -

Norm Reeves Toyota Dallas responded

We appreciate knowing you had the best car buying experience at Cowboy Toyota. Enjoy showing off your new Tacoma and we will see you next time!

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