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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,292 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,292 reviews

June 09, 2020

Car Maintenance I have always received excellent service at this dealership. Shelly Jackowski has always given me professional customer service, and I totally trust h More

by happybuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We are so happy to hear that you always receive excellent customer service from Shelly. Thank you for allowing the Service Department at Cowboy Toyota to take good care of your car.

June 09, 2020

Shelley is always very professional and friendly. She always greets you with a smile, understands your time is valuable, great to follow up on any issues or questions. Shelley and the service department More

by dj
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

Thank you for your kind words about your car buying and service experiences at Cowboy Toyota. We are glad we meet your expectations in sales and service and look forward to many more visits. We appreciate your recommendation.

June 09, 2020

I have no complaints every visit I have for any service is met with friendly service staff. My expectations are always exceeded .Great Job Always! More

by temor033
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LEESHA BARNES
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate knowing that you always receive great customer service from our Service Department. Cowboy Toyota thanks you for choosing us to take care of your vehicle.

June 08, 2020

Great service The service person was very knowledgeable and very informative. Saved us time and money and gave us information we where not aware of. Would really re More

by rlg214_714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LEESHA BARNES
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate your recommendation of our Service Department at Cowboy Toyota. We are glad that you received great customer service.

June 08, 2020

Great service team Always a pleasure to work with service and administration staff at Cowboy Toyota. I purchased my vehicle from another dealership and when I moved back More

by Joseph Huch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JACOB FEGRAEUS
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that you found our Service Department at Cowboy Toyota to have your vehicle serviced. We look forward to taking care of your vehicle again when needed.

June 08, 2020

Excellent!!! Shelley is very professional and has an excellent personality! I have been coming to see her for over a decade, and will continue to do so. More

by tmr123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate your loyalty to Shelly and Cowboy Toyota. We look forward to taking good care of your vehicle many more times in the future.

June 07, 2020

Great Experience! Scott Henderson was awesome! I felt completely comfortable during the entire process - from initial meeting to taking my new car home. I looked at More

by bjwesttx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Henderson
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad that Scott provided a wonderful car buying experience and that you came back to Cowboy Toyota after visiting other dealerships. We appreciate the opportunity to earn your business. Enjoy your new car!

June 05, 2020

18month maintenance Always please with the service I receive when I bring my vehicle to have it service. Thank you for having a wonderful on board and providing such grea More

by mlaboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We are so glad to hear that you always receive great customer service in our Service Department. Cowboy Toyota wants to take good care of your vehicle each and every time.

June 05, 2020

Shelly has always been professional and has a great personality. She’s great at her job and is the reason why I continue to come back for all my vehicle maintenance repairs. More

by Cspringer
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

We appreciate your loyalty to Shelly and Cowboy Toyota. We will always take good care of your vehicle in our Service Department.

June 05, 2020

Wonderful STAFF throughout DEALERSHIP!!!Every PERSON was Wonderful STAFF throughout DEALERSHIP!!! Every PERSON was very polite & PROFESSIONAL!!! Ten STARS ALWAYS👍🏾✝️😎 EVERY VISIT since purchased Toyot More

by Watts
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David "DJ" Jones
Jun 14, 2020 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words about your customer service experiences at Cowboy Toyota. We will continue to take good care of your 4Runner and any other vehicles.

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