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Norm Reeves Toyota Dallas

Dallas, TX

4.6
6,197 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 6,197 reviews

May 02, 2021

This is the 2nd vehicle I have purchased with David DJ Jones. I wasn’t sure what I wanted but after discussing different vehicles I was able to make a decision and have my new camry. I appreciated the pat More

by TThompson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David "DJ" Jones
May 02, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Cowboy Toyota are glad to have you as a customer.

May 02, 2021

David and Richard were very kind and friendly, answered all our questions with lots of patience. It was our first time buying a car at a dealer and there were many. They never rushed us or pressured us to More

by Francisco Garces
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Breaud
May 02, 2021 -

Norm Reeves Toyota Dallas responded

Francisco, it's fantastic to hear that David and Richard provided you with great customer service while assisting you with your new SUV! We truly appreciate the opportunity to do business with you. Thank you for choosing Cowboy Toyota.

May 01, 2021

Liane was fantastically helpful and extremely communicative. Any information I needed was just a text or email away. She took great care of me. Shelly was also very helpful in the taking care of More

by RY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liane Mann, Tobias Fulton
May 02, 2021 -

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Liane, Shelly, and our team met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come! Congratulations on your new vehicle!

May 01, 2021

I have purchased 5 Toyota vehicles from this same dealership. Octavio is the best sales person! He is very helpful. Great service all around. My new Rav4 Hybrid is great. More

by rlg214_714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Breaud, Octavio Mendoza, LEESHA BARNES
May 01, 2021 -

Norm Reeves Toyota Dallas responded

We are very happy to hear that Octavio provided you with such a positive experience! We sincerely value your business and hope you enjoy your new RAV4. We look forward to serving you again!

April 30, 2021

From the moment I met David, he made me feel super comfortable. He was very kind and professional and made The Whole experience a smooth one ! More

by Yvette Duarte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Stevens, David "DJ" Jones
May 01, 2021 -

Norm Reeves Toyota Dallas responded

Thank you, Yvette! Here at Cowboy Toyota, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience working with David, and it was a pleasure having you at the dealership. We appreciate your review!

April 30, 2021

My husband and I met Scott as we were walking into the dealership to buy a car. He was amazing. A total pro. Exceptional service. He worked hard to find (and get) the car we were looking for. More

by mgm11400
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Henderson
May 01, 2021 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words for Scott, and for taking the time to leave us this wonderful feedback!

April 30, 2021

David really went above and beyond. 10/10 experience. He even went through the trouble of looking through backup cars for me, which is so appreciated. More

by gdesso97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Norm Reeves Toyota Dallas responded

Thank you so much for choosing Cowboy Toyota! We look forward to sharing your kind review with David. Congrats on your new purchase, and let us know if we can be of any more assistance!

April 30, 2021

I like being able to make a reservation and have a rental car when I have major service. I rely on service advisor Shelly Jackowski and mechanic Alex to maintain my older model Avalon in good working order More

by Jeffery Weber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, service mechanic.
May 01, 2021 -

Norm Reeves Toyota Dallas responded

Thank you for your business and this review, Jeffery. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

April 28, 2021

The guys at Cowboy Toyota were 100% professional and went above and beyond to get me the best possible deal on a new 2021 Camery SE!! Thank you! Thank you! Thank you! More

by grwalp.vet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy, Richard, Roger
Apr 28, 2021 -

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Cowboy Toyota!

April 27, 2021

They kind of rushed my sale. My tank was empty when I drove off the lot. The rep was nice, just rushed me out. Thanks More

by brycedominique22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Asmus
Apr 27, 2021 -

Norm Reeves Toyota Dallas responded

Bryce, It's fantastic to hear that Nate provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Cowboy Toyota!

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