
Norm Reeves Toyota Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Excellent customer service David Jones went above and beyond and blew me away with his his customer service skills... very professional and straight forward and also very prompt David Jones went above and beyond and blew me away with his his customer service skills... very professional and straight forward and also very prompt... More
Great no pressure buying experience Rodney Houston was very friendly and helpful. Absolutely no pressure sales techniques. Am very happy with entire purchasing experience. Also, sales Rodney Houston was very friendly and helpful. Absolutely no pressure sales techniques. Am very happy with entire purchasing experience. Also, sales, waiting, service areas all new, clean, comfortable. Other friendly staff on hand to make pleasant atmosphere. My brother recently had his older Tundra worked on in the service area and was very pleased with the results. More
A different car buying experience In August I decided that it was time to buy a newer car. After driving the same vehicle for the past 6 years I was excited at the prospect, but dreade In August I decided that it was time to buy a newer car. After driving the same vehicle for the past 6 years I was excited at the prospect, but dreaded having to go through the car-buying experience. Luckily I was greeted by Billy when I arrived at Cowboy Toyota. Like most people these days, I had been researching cars that I would be interested in for months and had narrowed it down to a used vehicle on their lot. My credit is in poor shape and I was mostly concerned about being approved. Throughout the entire process Billy made my visit comfortable and pleasant. We were able to work out a deal and I left with my car later that afternoon! I highly recommend that anyone looking for a new or used car, go and visit Billy Goss at Cowboy Toyota! More
Truly amazing sales and service. I walked in and explained what I was looking for. Dj listened, set a plan in motion, and lead me to a new Toyota that I very much wanted. Didn't think I walked in and explained what I was looking for. Dj listened, set a plan in motion, and lead me to a new Toyota that I very much wanted. Didn't think I could afford it but the finance team there worked their magic and made it happen. Couldn't be happier with my purchase. More

Excellent caring genuine service I would definitely recommend Scott and the rest of the cowboy team from sales to service - I’ve beem with them for almost 5 years now and have never h I would definitely recommend Scott and the rest of the cowboy team from sales to service - I’ve beem with them for almost 5 years now and have never had a bad experience More
Great purchase experience at Cowboy Toyota!! Purchasing and choosing a vehicle is not an easy process. In my experience when communicating with several Toyota dealerships. Pedro at Cowboy Toyot Purchasing and choosing a vehicle is not an easy process. In my experience when communicating with several Toyota dealerships. Pedro at Cowboy Toyota stood out from the rest. He was very communicative and professional. 3 months later when I decided to go back to purchase a vehicle. Pedro made it a very smooth process and was not pushy.. From the beginning to end of the truck purchase he was very diligent and informative. More

Scott gave us the Best experience Our salesman, Scott Henderson, made the experience a great one! He listened to our needs and delivered! He was very thorough and helpful. Best cus Our salesman, Scott Henderson, made the experience a great one! He listened to our needs and delivered! He was very thorough and helpful. Best customer service. I will be back in the future for when it’s car/ truck buying time again. More
Great dealer and salesman. Scott is very service oriented and highly knowledgeable on Toyota vehicles. Felanna is knowledgeable and meticulous on closing detail papers and warr Scott is very service oriented and highly knowledgeable on Toyota vehicles. Felanna is knowledgeable and meticulous on closing detail papers and warranties. Friendly staff with no pressure from anyone. They made the buying experience very easy. More
Great coordinated service Everyone was informative, helpful and engaged. There was not any pressure from anyone. They all were sincerely intent on providing an excellent custom Everyone was informative, helpful and engaged. There was not any pressure from anyone. They all were sincerely intent on providing an excellent customer experience. I will definitely buy my next vehicle from them. Thanks! More

Helpful and honest car search I gave Cowboy Toyota 5 stars because the staff was extremely friendly and accommodating with my car search. Karen Schlatterer was the right woman to a I gave Cowboy Toyota 5 stars because the staff was extremely friendly and accommodating with my car search. Karen Schlatterer was the right woman to assist in finding the right first car for me post grad! More