Norm Reeves Toyota Dallas - Service Center

Dealership is in a central location close to Mesquite, Dallas and Forney. The facility is clean and well maintained. Staff are friendly, knowledgeable and helpful. Dallas and Forney. The facility is clean and well maintained. Staff are friendly, knowledgeable and helpful. More

Only problem I had was , my vehicle set up for about an hour after it had been worked on, and I wasn't let known that the work was finished. hour after it had been worked on, and I wasn't let known that the work was finished. More

Shelly Jackowski is the best! She takes such good care of everyone. She has an excellent work ethic. She takes such good care of everyone. She has an excellent work ethic. More

Trust is the key word no more are needed in my opinion so that takes care of everything that takes care of everything More

Great service price was a bit steep. But my are was great.service was ok.the service area could uuse some more customer training . But all in all ok But my are was great.service was ok.the service area could uuse some more customer training . But all in all ok More

This was a routine oil change with wheels alignment. My air pressure light was on and they did not put air in the tires. This is the first dealership that I have dealt with that does not do basic things My air pressure light was on and they did not put air in the tires. This is the first dealership that I have dealt with that does not do basic things like fluids air ect. Apparently it's an additional cost. This has been an ongoing issue. I won't be back. More

My appointment went smoothly. Efficient and prompt service. Everyone was respectful and communicated what would happen, as this was my first maintenance service since purchasing Efficient and prompt service. Everyone was respectful and communicated what would happen, as this was my first maintenance service since purchasing my vehicle here. More

Shelly is fabulous. She has been our advisor for over 13 years! She always ensures that our vehicles are in tip top shape. We trust her implicitly because of her experti She has been our advisor for over 13 years! She always ensures that our vehicles are in tip top shape. We trust her implicitly because of her expertise and can do attitude. 5 stars all the way!!! We are however, very disappointed that the switch from Cowboy Toyota to Norm Reeves has done away with vehicle pickup and delivery. We sincerely hope that service makes a comeback!! 4 stars for now… More

I appreciate the quick, easy appointment service. Antonio was friendly, efficient and took care of my car's needs Antonio was friendly, efficient and took care of my car's needs More

Shelley is a superstar. Prices seemed high though. Long wait for parts to arrive not great Prices seemed high though. Long wait for parts to arrive not great More